Senior Teller

FLORIDA CREDIT UNION•Gainesville, FL

7d•Onsite

About The Position

Supervises and coordinates activities of tellers engaged in receiving and paying out money and keeping records of transactions in the credit union in accordance with policies, goals and objectives established by the Branch Manager. This role is responsible for all functions in the teller department, including supervising teller staff, processing corrections to accounts, balancing the branch, ensuring adequate money supply, counting and processing cash-in, balancing the vault, processing and shipping coin, researching accounts, balancing the ATM system, processing Gates ATM, handling Loomis-Fargo and Certified Armor Car shipments, ordering supplies, processing Info 24 checks, auditing teller cash drawers, managing bait reports, securing and loading cashiers checks, voiding cashiers checks, selling and closing safety deposit boxes, balancing travelers checks/money orders and Visa machines, ordering vouchers/supplies, processing night deposits, correcting errors, and ensuring compliance with OFAC and the Bank Secrecy Act. The Senior Teller also directly supervises teller staff in basic functions such as receiving deposits, verifying cash and checks, cashing checks, entering transactions, managing cash drawers, and cross-selling FCU products. This role also processes stop payments and new accounts.

Requirements

Supervises employees in the teller department including but not limited to Teller I, Teller II, and Teller III, and others as necessary.
Responsible for overall direction, coordination, and evaluation of department.
Carries out supervisory responsibilities in accordance of the organizational policies and applicable laws.
Responsibilities include interviewing, hiring, training employees, planning, assigning and directing work, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Responsibilities

Supervise teller staff
Responsible for teller staff evaluations
Responsible for processing all corrections to accounts
Responsible for balancing branch
Ensure supply of money for Credit Union needs based on legal requirements and business demand
Responsible for counting and processing cash-in from bank (dual control)
Responsible for balancing vault and issuing increases to tellers
Responsible for processing and shipping coin (coin counter)
Research accounts or refer to the Research Department
Responsible for knowledge of alarm system
Balance ATM System (dual control)43rd only
Process Gates ATM (dual control)
Loomis-Fargo (daily shipments)
Certified Armor Car (coin shipments)
Order supplies for teller area
Process Info 24 checks
Audit all teller cash drawers weekly / send to Teller Manager
Responsible for quarterly bait report
Ensure weekly balancing of main vault and report to Teller Manager
Secure and load cashiers checks to printer
Responsible for voiding cashiers checks
Sell and close safety deposit boxes
Responsible for balancing travelers checks/money orders (re-stock to teller line) (dual control)
Responsible for balancing Visa machine
Responsible for weekly order of vouchers/supplies for teller line for branches
Ensure daily processing of night deposits
Studies and standardizes procedures to improve efficiency of subordinates
Ensures that daily mail posting
Responsible for correcting errors and ensuring appropriate flags/holds are placed
Compliance with OFAC, and the Bank Secrecy Act
Receives checks and cash for deposits and payments
Verifies the cash received and examines all checks for correct routing/transit number, amounts, and endorsements
Cashes checks and pays out money after verification of identification, signature, and account balance.
Enters transactions into the computer to record transactions, and issues a computer-generated receipt.
Orders daily increase of cash if necessary and verifies amount of strap and individual bills.
Decreases cash to vault if cash drawer is over required limit
Decreases coin daily to vault
Balances currency, coin, and checks in cash drawer at the end of shift to the computer print out of daily transactions.
Cross-sells FCU products to the membership
Process stop payments on member accounts
Branch Tellersopen new accounts.
Branch TellersProcess payroll deposits
Night DepositUnder dual control removes deposit envelopes, count the number and log into Night Deposit Book and post
Responsible for working cooperatively with all Credit Union departments as necessary.
Regular and predictable attendance.