Senior Technology Project Manager

County of Alameda • Oakland, CA

5d

About The Position

The Senior Technology Project Manager works under general direction in Alameda County’s Information Technology Department (ITD), which provides central technology support to County agencies and departments. The role supervises and provides project management, liaison, and contract administration for the design, implementation, and modification of customer requirements for County computer systems. It ensures multiple projects are delivered on time, within budget, and to customer specifications.

The position manages implementation of automated solutions at the enterprise level, client/server and desktop computer systems, and customer network needs. It serves as the primary point of contact for special project requests from County departments, vendors, and stakeholders; reviews or may review the work of Technology Project Managers and other staff; and performs related duties as required. Multiple positions are being filled on various ITD teams.

The ideal candidate demonstrates proficient technical knowledge, communication skills, initiative, strategic decision-making, planning and organizational ability, and collaboration. Alameda County employees are designated Disaster Service Workers and may be required to report to work during an emergency.

Requirements

• Meet one of the following experience paths: one year of full-time experience in the Technology Project Manager classification in Alameda County; or six years of full-time, progressively responsible project management experience, including managing the design, development, implementation, operation, and maintenance of a large, complex information systems program in a large, multi-service public- or private-sector organization.
• For the six-year experience path, a bachelor’s degree from an accredited college or university, majoring in Computer Science, Information Technology, Management, Business Administration, or a closely related field may substitute for two years of required experience.
• Knowledge of technical project management; supervision and training; large information services department organization; project-management software; application development lifecycle; customer-department business applications; software and system quality assurance and control; technical problem solving; team dynamics and team building; customer service; computer system design, installation, and maintenance; technical documentation; file backup and recovery; and project financing, estimating, and budgeting.
• Ability to supervise technical, functional, and operational managers and staff; function in a high-stress environment and meet deadlines; coordinate projects and schedules; understand complex IT systems and methodologies; work with all management levels and diverse teams; define problems and develop solutions; manage contract negotiations; analyze business needs and articulate requirements; communicate orally and in writing; track progress and expenditures and implement cost controls; make technical presentations; prepare project portfolio reports; and manage executive-level communication with external representatives.
• Attain a qualifying rating on each portion of the examination process, which includes minimum-qualification review, supplemental-questionnaire screening, and an oral interview.

Nice To Haves

• Project Management Professional (PMP) certificate is highly desirable.
• Proficient technical knowledge, communication skills, initiative, strategic decision-making, planning and organizational ability, and collaboration.

Responsibilities

• Supervise and provide project management, liaison, and contract administration for the design, implementation, and modification of customer requirements for County computer systems.
• Ensure multiple projects are delivered on time, within budget, and to customer specifications.
• Manage implementation of automated solutions at the enterprise level, client/server and desktop computer systems, and customer network needs.
• Serve as the primary point of contact for special project requests from County departments, vendors, and stakeholders.
• Review the work of Technology Project Managers or other staff.
• Coordinate multiple projects and schedules, monitor progress and expenditures, and implement cost controls.
• Manage contract negotiations and communicate with executive-level external Department and Agency representatives.
• Analyze business problems and opportunities, articulate business requirements, and develop alternative solutions.
• Prepare comprehensive reports on the portfolio of projects managed and deliver technical presentations to technical and non-technical audiences.
• Perform related work as required.
• Report to work as ordered in the event of an emergency as a designated Disaster Service Worker.

Benefits

• Medical insurance options, including HMO and PPO plans
• Dental insurance options, including HMO and PPO plans
• Vision coverage or vision reimbursement
• Basic and supplemental life insurance
• Accidental death and dismemberment insurance
• Flexible spending accounts for health, dependent care, and adoption assistance
• Short-term and long-term disability insurance
• Voluntary benefits, including accident, critical illness, long-term care, hospital indemnity, and legal services
• Employee Assistance Program
• Defined benefit retirement plan
• Deferred compensation plan, including 457 or Roth plan
• Paid holidays and floating holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management paid leave for eligible management-designated classifications
• Catastrophic sick leave
• Pet insurance
• Commuter benefits program and Guaranteed Ride Home
• Employee wellness programs and gym membership discounts
• Employee discount program
• Child care resources
• 1st United Credit Union

What This Job Offers

• Job Type: Full-time
• Career Level: Senior