Senior Technician (Per Diem)

Drexel University • Philadelphia, PA

12d • Onsite

About The Position

The Senior Technician is a part-time, on-call position responsible for the set-up, operation, and load-out of event-related audio/visual equipment throughout Drexel University's Main Campus. This role serves as a primary contact for event services with student organizations, academic/administrative departments, and external clients during events involving the Drexel University Student Technicians (D.U.S.T.) division of Drexel University Event Services. The events supported include audio/visual support for small to medium-sized performance events, meetings, conferences, and other special events. As a front-line employee, this position directly interacts with Event Services clients and is crucial for ensuring exceptional customer service, making its performance critical to the success of events coordinated through the Event Services Department.

Drexel University operates on a quarterly academic term system, meaning classes and events occur year-round. The most event-intensive periods are from September to mid-December (Fall term) and April to mid-June (Spring term), requiring maximum flexibility from this position, although events also occur during Winter and Summer terms. The Senior Technician position is an "if/when" role, with scheduling based on event volume and allotted hours for the position.

Requirements

• Minimum of a HS Diploma or GED.
• Minimum of 2 years of combined experience using wide range of audio/visual equipment including house and portable lighting systems, various types of presentation equipment, laptop computers (PC-based and Mac-based), portable and fixed projection screens, and various types of analog and digital sound equipment.
• Ability to work September 14th through 18th for Welcome Week.
• Experience handling technical requirements for small to medium sized-events with limited supervision.
• Strong commitment to providing exceptional guest service and meeting customer needs.
• Ability to safely secure equipment for transportation.
• Comfortable delegating tasks to subordinates and managing small to medium size production events.
• Strong organization, coordination, and verbal and written communication skills.
• Ability to prioritize work and schedule assignments.
• Ability to analyze and solve problems, investigate and analyze information and to draw appropriate conclusions.
• Ability to work independently of others and under limited supervision.
• Ability to work a flexible schedule, including occasional early mornings (5:00 - 6:00 am) or late nights (Midnight – 1:00 am) as needed.
• Valid United States Driver’s License.

Responsibilities

• Training in proper set up, operation and load out of technical equipment.
• Assure all safety measures are in place involving personnel and equipment.
• Provide feedback to the Associate Director, Event Operations concerning performance of student employees.
• Supervise D.U.S.T. student employee technicians in live production situations, including assigning and delegating responsibilities during events based on individual abilities and event needs.
• Assess student employee performance and assist in training of student staff when directed.
• Assist in determining the best equipment to meet the needs of the event.
• Delivery of event-related audio/visual equipment to various locations on campus using authorized university vehicles including all-terrain vehicle and other vehicles as assigned.
• Maintain positive relationships with University faculty, staff, students and external clients regarding services provided by the D.U.S.T./Event Services Department.
• Assist in the equipment control function, conducting routine tours of the university buildings and grounds noting and returning D.U.S.T. equipment to proper storerooms.
• Straighten and organize storerooms and routinely inspect condition of audio/visual equipment; reporting equipment in need of repair to proper personnel.
• Suggest new or replacement equipment thereby assisting in the efficiency of the department.
• Work one mandatory week of scheduling each September for the university’s “Welcome Week” event series.
• Play a key role in event production during key university events, including Enrollment Open House and Admitted Students Weekends.
• Perform duties as assigned by the Associate Director, Event Operations.

Benefits

• The offered pay is based on the successful candidate’s qualifications and experience, department budget, and an internal equity review.
• Information about benefits can be found in Drexel’s Per Diem/Casual/Temporary Benefit Fact Sheet.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED