Senior Technician - Jacksonville

Hoist & Crane Service Group•Jacksonville, FL

12d

About The Position

The Senior Technician is a heavy equipment mechanic specializing in crane modernization and repair. The role performs routine maintenance, troubleshooting, repairs, and upgrades, including resolving complex crane malfunctions. The position requires self-sufficiency, leadership, effective communication, and professionalism to lead field technicians and serve as a liaison between HCSG management and customers. Work is performed in a safety-first environment. Technicians must be available for on-call, after-hours, weekend, and overtime work as customer needs require. The role involves working at customer locations, traveling as needed, and working various shifts to accommodate HCSG branches and customers. Work may take place indoors or outdoors in varying weather and temperature conditions.

Requirements

At least 5–7 years of crane repair and maintenance experience, or at least 3–4 years of electrical and/or mechanical experience in lieu of crane repair and maintenance experience.
Valid driver’s license and acceptable driving record.
Commitment to safe work and driving practices.
Willingness to work at heights and off the ground.
Basic computer skills for web-based crane inspection programs.
Ability to communicate well and work independently or as part of a team.
Knowledge of hand tools and/or possession of hand tools.
Ability to lift up to 50 pounds daily and up to 100 pounds on rare occasions.
Ability to travel from time to time (20–50%) and work various shifts, including on-call and overtime; out-of-town travel may be required at the company’s discretion.
Ability to perform frequent climbing, balancing, stooping/crouching, overhead reaching, bending, squatting, and prolonged standing and sitting; occasional pushing, pulling, kneeling, and crawling; and work at heights exceeding 50 feet.
Ability to pass a pre-employment drug test and background check (DISA), and submit to random and annual drug testing as required.

Nice To Haves

Vocational/technical training certificate.

Responsibilities

Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes at customer locations.
Train and mentor field technicians.
Perform OSHA-required hoist and crane inspections and generate inspection reports and repair orders.
Communicate with the Service Manager and Branch Manager during the day to coordinate and complete scheduled work.
Consult with customers about repair and safety issues and discuss recommendations to help improve their services.
Maintain company-issued equipment, vehicles, and assets in safe, proper working order.
Operate tools, equipment, and vehicles safely and responsibly, and notify the immediate supervisor of deficiencies.
Maintain a supply of HCSG forms and miscellaneous materials in the company vehicle.
Work effectively with others in a team environment.
Attend company-provided training and seminars as required.
Participate in the HCSG 5 Marks program.
Perform other duties as assigned.
Be available for on-call, after-hours, weekend, and overtime work as required.