Body Shop Technician (Jacksonville)

North Florida Lincoln•Jacksonville, FL

About The Position

North Florida Lincoln is hiring a Body Shop Technician to restore collision-damaged vehicles to their original and operational condition. The role involves examining vehicle damage, planning repairs, deciding whether parts should be repaired or replaced with safety, cost, and cycle time in mind, and completing quality repairs efficiently. The technician communicates repair status with others, works with insurance adjusters and appraisers, approves adjustments to body and paint estimates, and handles customer complaints and adjustment matters. The position also requires providing clear communication and fair estimates, delivering quality customer service, and complying with applicable regulations, including hazardous-waste disposal and OSHA right-to-know requirements. The dealership describes its facility as a new, state-of-the-art location and its work environment as upbeat and fun. The position has a five-day work week and is closed Sundays. The technician must provide their own tools.

Requirements

  • Must provide own tools.
  • Previous experience in a collision center or body shop is required.
  • Previous experience and working knowledge of body repair and insurance processes.
  • Excellent verbal and written communication skills.
  • Must be willing to submit to a background check and drug screen before employment.

Responsibilities

  • Ensure customer needs are met with quality and efficiency.
  • Provide outstanding customer service through fair estimates, clear communication, and building loyal clientele.
  • Restore vehicles to their original and operational condition after collisions.
  • Decide whether damaged pieces should be repaired or replaced, considering safety, cost, and cycle time.
  • Perform quality repairs in a timely manner.
  • Work and communicate with others about vehicle repair status.
  • Examine damaged vehicles and plan the repair process.
  • Work closely with insurance adjusters and appraisers.
  • Approve adjustments to body and paint estimates.
  • Handle customer complaints and adjustment matters.
  • Understand, keep abreast of, and comply with federal, state, and local regulations affecting departmental operations, including hazardous-waste disposal and OSHA right-to-know requirements.

Benefits

  • Excellent 401(k) match plan.
  • Vision, health, and dental coverage through Blue Cross Blue Shield.
  • Paid holidays.
  • Paid vacation.
  • Short- and long-term disability coverage.
  • Employee purchase and service discounts.
  • Career growth and investment in employees.
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