Body Shop Technician (Jacksonville)

North Florida Lincoln•Jacksonville, FL

11d

About The Position

North Florida Lincoln is seeking a Body Shop Technician to restore vehicles to their original, operational condition after collisions. The role involves assessing damage, planning repairs, deciding whether components should be repaired or replaced, and completing quality repairs efficiently. The technician communicates with customers and colleagues about repair status, works with insurance adjusters and appraisers, and handles estimate adjustments and customer concerns. The position is based in a new state-of-the-art facility and offers a five-day work week, with the dealership closed on Sundays. Applicants must provide their own tools.

Requirements

Must provide own tools.
Previous experience in a collision center or body shop is required.
Previous experience and working knowledge of body repair and insurance processes.
Excellent verbal and written communication skills.
Must be willing to submit to a background check and drug screen before employment.

Responsibilities

Ensure customer needs are met with quality and efficiency.
Provide outstanding customer service through fair estimates, clear communication, and building loyal clientele.
Restore vehicles to their original and operational condition after a collision.
Decide whether parts should be repaired or replaced, considering safety, cost, and cycle time.
Perform quality repairs in a timely manner.
Work and communicate with others about vehicle repair status.
Examine damaged vehicles and plan the repair process.
Work closely with insurance adjusters and appraisers.
Approve adjustments to body and paint estimates.
Handle customer complaints and adjustment matters.
Understand, keep abreast of, and comply with applicable federal, state, and local regulations affecting departmental operations, including hazardous-waste disposal and OSHA right-to-know requirements.