Senior Technician - Birmingham

Hoist & Crane Service Group•Alabaster, AL

About The Position

The Senior Technician is a heavy equipment mechanic specializing in crane modernization and repair. The role performs routine maintenance, troubleshooting, repairs, and upgrades, and resolves complex crane malfunctions. It requires self-sufficiency, leadership, effective communication, and professionalism to lead field technicians and serve as a liaison between HCSG management and customers. The position operates in a safety-first environment. HCSG is a 24/7 service company, so technicians must be available on-call and provide after-hours or weekend service when customer needs require it. The technician works at customer locations and may travel 20–50% of the time, including out-of-town travel at the company’s discretion. Work may take place indoors or outdoors, depending on customer requirements, and involves varying temperatures, including summer temperatures exceeding 120 degrees. The role is frequently exposed to noise, heights, fumes, dust, and odors. It is labor-intensive and involves substantial climbing, balancing, stooping, crouching, overhead reaching, bending, squatting, and prolonged standing and sitting. Employees must be willing to work at heights, including over 50 feet, and work various shifts to accommodate branch and customer needs, including on-call and overtime.

Requirements

At least 5–7 years of crane repair and maintenance experience, or at least 3–4 years of electrical and/or mechanical experience in lieu of crane repair and maintenance experience.
Valid driver’s license and acceptable driving record.
Commitment to working and driving safely.
Willingness to work at various heights and off the ground.
Basic computer skills for web-based crane inspection programs.
Ability to communicate well and work independently or as part of a team.
Knowledge of hand tools and/or possession of hand tools.
Ability to lift up to 50 pounds daily and up to 100 pounds on rare occasions.
Ability to travel 20–50% and work various shifts, including on-call and overtime.
Ability to perform physically demanding work, including frequent climbing, balancing, stooping or crouching, overhead reaching, bending, squatting, and prolonged standing and sitting; occasional pushing, pulling, kneeling, and crawling; and work at heights that may exceed 50 feet.

Nice To Haves

Vocational or technical training certificate.

Responsibilities

Troubleshoot, repair, inspect, and upgrade industrial hoists and cranes at customer locations.
Train and mentor field technicians.
Perform OSHA-required hoist and crane inspections and generate inspection reports and repair orders.
Communicate with the Service Manager and Branch Manager during the day to coordinate and complete scheduled work.
Consult with customers about repair and safety issues and discuss recommendations for improving their services.
Maintain company-issued equipment, vehicles, and assets in safe and proper working order.
Operate tools, equipment, and vehicles safely and responsibly.
Notify the immediate supervisor of deficiencies.
Maintain supplies of HCSG forms and miscellaneous materials in the company vehicle.
Work effectively with others in a team environment.
Attend company-provided trainings and seminars as required.
Participate in the HCSG 5 Marks program.
Provide on-call and after-hours services as required.
Perform other duties as assigned.