Senior Technical Solution Team Leader

Monash • Clayton, NC

1d • Hybrid

About The Position

Join a fast-paced, highly collaborative environment where you’ll lead a team tackling complex and unique IT challenges that directly support world-class research and education. As Senior Team Leader, you will lead and empower a group of skilled Technical Solutions Consultants to design and deliver innovative, secure, and practical solutions. The roles combines strong people leadership with deep technical insight and a strong customer focus. This role offers the chance to shape how specialised IT services are delivered across the University, driving continuous improvement, influencing strategy, and strengthening partnerships across diverse stakeholder groups. You’ll play a key role in building capability, refining processes, and ensuring solutions are not only effective but scalable and sustainable. If you’re motivated by leading people, solving complex problems, and making a tangible impact through technology, this is a role where your leadership will truly matter.

Requirements

• Proven experience managing and coordinating IT services, functions or programs, including providing specialist advice
• Demonstrated ability to lead, motivate and develop teams, including workload planning and performance management
• Experience delivering and overseeing small to mid-scale ICT solutions and building service delivery capability
• Strong planning and organisational skills, with the ability to prioritise and meet deadlines
• Advanced analytical and problem-solving skills, including driving process improvement initiatives
• Excellent stakeholder engagement, influencing and relationship management skills across varied audiences
• Highly developed communication skills, with the ability to translate complex technical concepts into clear guidance

Responsibilities

• Lead and empower a group of skilled Technical Solutions Consultants to design and deliver innovative, secure, and practical solutions.
• Shape how specialised IT services are delivered across the University.
• Drive continuous improvement.
• Influence strategy.
• Strengthen partnerships across diverse stakeholder groups.
• Build capability.
• Refine processes.
• Ensure solutions are effective, scalable, and sustainable.

Benefits

• Flexible and hybrid working arrangements
• Support for parents

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed