Senior Technical Services Representative

Brenntag • Midland, TX

3d

About The Position

Coastal Chemical Company seeks a technical services professional to support its sales team and clients in the oil, gas, refinery, and petrochemical industries through its Value Added Program, focused on customer service and product quality. The role involves regular interaction with clients and the sales team by phone, email, and site visits. The position is home-office based when not traveling, with 50% or more travel anticipated across the West Texas sales territory. The employee must reside in West Texas.

The position provides analytical support, process recommendations, training, and technical guidance related to chemical products used in production. It also contributes to product research and development and helps identify recommendations and optimization options for customers and the sales team.

Requirements

• Bachelor's or master's degree in Chemical Engineering or a related field is preferred.
• At least 4 years of experience in the oil and gas industry.
• Strong technical background and support experience.
• Organizational skills to multitask and manage many requests and customers.
• Excellent verbal and written communication skills across business groups, from shift operators to upper management.
• Proficiency with Microsoft Office 365 applications.
• Must reside in West Texas.
• Ability to travel 50% or more in the West Texas sales territory.

Responsibilities

• Assist with surveys and provide field support for assigned project requests.
• Provide analytical support and process recommendations for products used in the production group to support increased sales on existing and new client accounts.
• Conduct informational training seminars for clients about the chemical products sold to them and address technical or operational issues arising from field challenges.
• Develop recommendations and optimization options for customers and the sales team.
• Research and develop new products to preclude or minimize future client technical and operational issues.
• Educate and train the sales team on chemical products sold.

Benefits

• Competitive base salary with bonus potential.
• Car stipend program.
• Opportunity for profit sharing.
• Multifaceted benefits package.
• Individual development, on-the-job training, and career development programs.
• Paid parental leave.
• Education assistance program.
• Employee assistance program.
• Various healthcare plan options.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior