Senior Technical Program Manager, DGX Cloud Infrastructure Operations

NVIDIA•Santa Clara, CA

About The Position

NVIDIA is seeking a Senior Technical Program Manager to drive infrastructure operations across DGX Cloud. The role partners with engineering, operations, and reliability teams to improve service health, increase infrastructure availability, and strengthen execution across a large-scale AI cloud environment. It is suited to a senior program leader who can translate complex technical signals into clear priorities, aligned plans, and measurable business outcomes. The position leads complex programs focused on infrastructure operations, service health, operational readiness, and platform reliability. It builds coordinated plans and operating cadences across teams, translates operational data and incident trends into prioritized actions, improves infrastructure health and risk-tracking mechanisms, and coordinates readiness for maintenance events, infrastructure changes, and large-scale transitions. The role communicates progress, tradeoffs, risks, and recommendations to technical and leadership audiences. The base salary range is $200,000–$322,000, determined by location, experience, and pay for employees in similar positions. The employee is also eligible for equity and benefits. Applications will be accepted at least until November 1, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes and is an equal opportunity employer committed to an inclusive work environment.

Requirements

12+ years of technical program management, infrastructure program management, or related experience in large-scale cloud or platform environments.
Proven track record leading complex cross-functional programs across engineering and operations teams.
Experience with infrastructure reliability, observability, operational readiness, or service health initiatives.
Strong ability to translate technical complexity into structured plans, decisions, and executive-ready communication.
Demonstrated success managing dependencies, risks, and blocking issues in matrixed organizations.
Technical fluency in cloud infrastructure, distributed systems, or large-scale platform operations.
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Nice To Haves

Experience with AI infrastructure, accelerated computing, or high-performance computing environments.
Experience improving service health, infrastructure availability, or operational metrics at scale.
Background partnering closely with infrastructure, reliability, or observability teams.
Strong history of creating scalable operating mechanisms that improve execution across organizations.

Responsibilities

Drive complex technical programs focused on infrastructure operations, service health, operational readiness, and platform reliability.
Partner with engineering, operations, and reliability teams to improve infrastructure visibility and accelerate issue resolution.
Build and manage coordinated program plans, achievements, dependencies, risks, and success metrics across multiple teams.
Lead cross-functional operating cadences for execution tracking, issue review, customer concern management, and leadership communication.
Translate operational data, telemetry, and incident trends into prioritized actions with clear owners and measurable closure plans.
Improve mechanisms used to track infrastructure health, operational risks, and recovery progress.
Coordinate readiness for maintenance events, infrastructure changes, and large-scale operational transitions.
Align teams around the highest-impact issues affecting infrastructure performance and service quality.
Communicate progress, tradeoffs, risks, and recommendations to technical and leadership audiences.