Senior Technical Program Manager, DGX Cloud Infrastructure Operations

NVIDIA•Santa Clara, CA

8d•$200,000 - $322,000

About The Position

NVIDIA is seeking a Senior Technical Program Manager to drive infrastructure operations across DGX Cloud. The role partners with engineering, operations, and reliability teams to improve service health, increase infrastructure availability, and strengthen execution in a large-scale AI cloud environment. The program leader translates complex technical and operational signals into clear priorities, aligned plans, and measurable business outcomes. The position leads complex programs spanning infrastructure operations, service health, operational readiness, and platform reliability. It coordinates plans, dependencies, risks, success metrics, operating cadences, issue resolution, customer concern management, leadership communications, and readiness for maintenance events, infrastructure changes, and large-scale operational transitions. The base salary range is $200,000–$322,000 USD, determined by location, experience, and compensation of employees in similar positions. The role is also eligible for equity and benefits. Applications will be accepted at least until November 1, 2026. This posting is for an existing vacancy.

Requirements

12+ years of technical program management, infrastructure program management, or related experience in large-scale cloud or platform environments.
Proven track record leading complex cross-functional programs across engineering and operations teams.
Experience with infrastructure reliability, observability, operational readiness, or service health initiatives.
Ability to translate technical complexity into structured plans, decisions, and executive-ready communication.
Demonstrated success managing dependencies, risks, and blocking issues in matrixed organizations.
Technical fluency in cloud infrastructure, distributed systems, or large-scale platform operations.
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Nice To Haves

Experience with AI infrastructure, accelerated computing, or high-performance computing environments.
Experience improving service health, infrastructure availability, or operational metrics at scale.
Background partnering closely with infrastructure, reliability, or observability teams.
Strong history of creating scalable operating mechanisms that improve execution across organizations.

Responsibilities

Drive complex technical programs focused on infrastructure operations, service health, operational readiness, and platform reliability.
Partner with engineering, operations, and reliability teams to improve infrastructure visibility and accelerate issue resolution.
Build and manage coordinated program plans, achievements, dependencies, risks, and success metrics across multiple teams.
Lead cross-functional operating cadences for execution tracking, issue review, customer concern management, and leadership communication.
Translate operational data, telemetry, and incident trends into prioritized actions with clear owners and measurable closure plans.
Improve mechanisms for tracking infrastructure health, operational risks, and recovery progress.
Coordinate readiness for maintenance events, infrastructure changes, and large-scale operational transitions.
Align teams around the highest-impact issues affecting infrastructure performance and service quality.
Communicate progress, tradeoffs, risks, and recommendations to technical and leadership audiences.