Senior Technical Program Manager – Agile, SAFe & DevOps

Startekk Inc•O'fallon, MO
•Hybrid

About The Position

StarTekk is adopting digital transformation to accelerate organizational growth, increase efficiencies, and help its workforce achieve focused business goals. The employee will help identify and bridge business gaps by analyzing data, scale, and digital transformation initiatives. The Senior Technical Program Manager / Technical Scrum Master leads complex technology programs across multiple engineering teams in large-scale Agile environments. The role owns technology programs from inception through completion, coordinating delivery across engineering and integration teams while managing plans, dependencies, risks, milestones, and program health. It also leads Agile ceremonies, supports effective decision-making, removes impediments, communicates status to technical and business stakeholders, and drives continuous improvement. This is a hybrid position based in Peoria, Illinois. Local candidates are required. Candidates must be U.S. citizens or Green Card holders.

Requirements

  • Strong technical program or project management experience.
  • Hands-on Scrum Master experience.
  • Strong Agile, Scrum, and Kanban delivery background.
  • Experience with SAFe or Scrum@Scale.
  • Strong Jira experience for program execution and delivery tracking.
  • Experience managing end-to-end engineering delivery across multiple teams.
  • Strong stakeholder management and executive-level communication skills.
  • Ability to manage risks, dependencies, constraints, escalations, and delivery timelines.
  • Strong understanding of software engineering and the software development life cycle (SDLC).
  • Experience driving continuous improvement using metrics and data.
  • Ability to work independently and lead cross-functional technical initiatives.
  • Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, or equivalent professional experience.
  • Local to the Peoria, Illinois area.
  • Must be a U.S. citizen or Green Card holder.

Nice To Haves

  • Experience with cloud-native services and large-scale distributed platforms.
  • Experience with CI/CD and DevOps.
  • Experience with microservices or APIs.
  • Experience with IaaS or PaaS.
  • Payments, FinTech, or Financial Services domain experience.
  • Agentic AI exposure.
  • Experience working closely with architects and engineering teams.

Responsibilities

  • Own technology programs from inception through completion.
  • Build and maintain integrated delivery plans.
  • Coordinate dependencies across engineering and integration teams.
  • Lead Agile ceremonies and facilitate effective decision-making.
  • Track delivery metrics, risks, milestones, and overall program health.
  • Provide clear status reporting to technical and business stakeholders.
  • Remove impediments and escalate critical delivery obstacles.
  • Coach teams on self-organization and cross-functional collaboration.
  • Drive process optimization and measurable continuous improvement.
  • Manage sprint planning, backlog and work organization, dependency management, and impediment removal.
  • Manage risks, constraints, escalations, and delivery timelines across multiple teams.
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