Senior Technical Program Manager

Worldscape Technology Inc.•Redmond, WA

1d•$150,000 - $180,000

About The Position

The Senior Technical Program Manager is responsible for delivering, driving adoption of, and growing Worldscape customer programs. The role is the primary liaison among customer stakeholders, Product Management, Engineering, Customer Success, and IT, ensuring projects meet customer objectives, stay on schedule, and create long-term platform value. The TPM manages execution from kickoff through deployment and captures customer-driven innovations for consideration in the Worldscape platform roadmap. The position combines customer engagement, program management, Agile delivery, requirements management, and technical leadership. It also supports customer onboarding, training, operational success, and expansion opportunities while connecting customer mission objectives to platform evolution. Worldscape describes itself as a high-growth startup and offers a flexible, ownership-oriented environment, opportunities for continued growth, and the ability to contribute to organizational change. Compensation is $150,000–$180,000 per year, with potential performance-based bonuses and equity awards. Employment is contingent on successfully completing a background check.

Requirements

7+ years of Product Marketing experience in enterprise or defense software, cloud or gaming platforms, SaaS, AI, analytics, supply chain, data platforms, digital twins, or related technology domains.
Proven success developing product positioning and go-to-market strategies for complex technical products.
Strong written and verbal communication skills, with the ability to communicate effectively with executive leaders and technical practitioners.
Experience developing product messaging, launch plans, sales enablement content, executive presentations, and thought leadership materials.
Demonstrated ability to work cross-functionally with Product Management, Engineering, Sales, and Executive Leadership.

Nice To Haves

Experience within the Department of War (DoW), Department of Defense (DoD), Intelligence Community, military services, defense contractors, or mission-focused government programs.
Understanding of defense planning, operations, force design, logistics, acquisition, readiness, campaign analysis, war gaming, or mission command.
Experience supporting classified, IL5/IL6, Secret, or mission-critical environments.
Experience in the gaming industry, particularly large-scale simulation, strategy, real-time, MMO, or virtual world environments.
Familiarity with Entity Component System (ECS) architectures and data-oriented design principles.
Experience with modeling and simulation, digital twins, synthetic environments, or decision-support systems.
Experience with distributed cloud computing, cloud-native architectures, microservices, event-driven systems, and hyperscale platforms.
Familiarity with AI/ML, analytics, graph technologies, or agentic systems.
PMP, PgMP, Scrum Master, PMI-ACP, or similar certifications.

Responsibilities

Serve as the primary day-to-day program lead for customer engagements and deployments.
Build trusted relationships with customer executives, program managers, engineers, and end users.
Develop and manage project plans, schedules, milestones, dependencies, risks, and deliverables.
Lead Agile execution, including sprint planning, daily standups, backlog refinement, reviews, and retrospectives.
Track progress through burndown metrics, milestone reporting, issue management, and program dashboards.
Deliver weekly status reports and executive-level program updates.
Gather, document, and prioritize customer requirements and operational needs.
Coordinate with Product and Engineering to align customer requirements with the Worldscape roadmap.
Lead execution of customer-specific capabilities using Customer Success Engineers when requirements are not yet supported by the platform.
Identify reusable capabilities and drive their transition into the core Worldscape platform for future customer use.
Manage risks, dependencies, action items, and stakeholder expectations.
Support customer onboarding, training, adoption, operational success, and expansion opportunities.
Bridge customer mission objectives and Worldscape platform evolution.