Senior Technical Program Manager – Fintech

Samsung Electronics • New York, NY

4d • $166,000 - $205,000

About The Position

Samsung Electronics America is seeking a Senior Technical Program Manager to join its growing Fintech team, which is building and expanding financial products and experiences across the Samsung ecosystem following the launch of Samsung Galaxy Card. The role leads end-to-end execution of complex fintech initiatives in partnership with Product, Engineering, QA, Design, Analytics, Operations, and external financial partners. It combines technical program leadership with coordination of cross-functional and operational workstreams needed to launch and scale financial products.

The successful candidate will bring structure and clarity to complex programs involving multiple internal teams and external partners. They will work closely with engineering and QA teams on technical planning, development, testing, release readiness, and production launches, while communicating progress, risks, dependencies, tradeoffs, and decisions to teams and senior leadership. The role also helps establish scalable program-management practices as Samsung expands its fintech portfolio. The position is not eligible for immigration sponsorship.

Requirements

• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent practical experience.
• At least 8 years of experience in technical program management, engineering program management, program management, product operations, or a related discipline.
• Demonstrated experience leading complex, cross-functional technology programs from requirements through production launch.
• Strong experience working directly with software engineering, QA, and product management teams.
• Experience managing programs involving multiple systems, technical dependencies, APIs, integrations, or external technology partners.
• Strong understanding of the software development lifecycle, including requirements, development, testing, release management, and production operations.
• Demonstrated experience driving QA, UAT, defect management, release readiness, and production launch processes.
• Ability to understand technical architecture and engineering discussions and translate them into program dependencies, risks, decisions, and execution plans.
• Ability to manage multiple complex workstreams simultaneously in a fast-paced environment with changing priorities.
• Strong problem-solving skills, including identifying issues, establishing paths to resolution, and driving teams toward decisions.
• Excellent written and verbal communication skills, including communicating program status, risks, and tradeoffs to senior leadership.
• Ability to influence, build alignment, and drive accountability across cross-functional teams without direct authority.
• Strong organizational skills and attention to detail, with ability to bring structure to ambiguous and complex initiatives.
• Experience with Jira, Confluence, Smartsheet, Asana, or similar program and engineering management platforms.

Nice To Haves

• Experience in fintech, payments, credit cards, digital wallets, banking, lending, or financial services technology.
• Experience launching consumer-facing financial products or services.
• Experience working with banks, card networks, payment processors, fintech platforms, or other financial-services partners.
• Understanding of payment and card ecosystems, including authorization, clearing and settlement, tokenization, digital wallet provisioning, rewards, fraud, disputes, and account servicing.
• Experience managing complex API and system integrations involving multiple internal and external organizations.
• Experience coordinating programs involving Legal, Compliance, Risk, Privacy, Security, and Operations.
• Familiarity with security, privacy, and regulatory considerations associated with consumer financial products.
• Experience working within a large, global, and highly matrixed technology organization.
• Experience establishing program-management processes and operating mechanisms for a new or rapidly growing product organization.
• PMP, PgMP, Scrum Master, SAFe, or other relevant program/agile certification.

Responsibilities

• Lead end-to-end technical program management for fintech products and initiatives, from requirements and planning through development, QA, launch, and post-launch stabilization.
• Translate product roadmaps into executable plans, milestones, dependencies, and release schedules in partnership with Product, Engineering, and QA.
• Drive execution across engineering teams and systems, managing technical dependencies, integrations, critical-path activities, and ownership.
• Establish and lead program cadences, including planning sessions, dependency and technical reviews, defect triage, release-readiness reviews, and executive status updates.
• Identify program and technical risks, develop mitigation plans, and drive issues and blockers to resolution.
• Partner with Engineering and QA to define testing strategies, coordinate end-to-end and partner integration testing, prioritize defects, and establish launch-readiness criteria.
• Drive production readiness and launch execution, including go/no-go processes, launch-day coordination, escalation management, and post-launch stabilization.
• Coordinate programs with external financial institutions, payment networks, technology providers, and other strategic partners.
• Coordinate across Product, Engineering, QA, Design, Analytics, Operations, Legal/Compliance, Marketing, Customer Support, and partner teams.
• Maintain program artifacts such as integrated project plans, milestones, RAID logs, dependency tracking, decision logs, release plans, and executive reporting.
• Communicate program status, risks, dependencies, tradeoffs, and decisions to working teams and senior leadership.
• Drive alignment, accountability, and follow-through across teams without direct authority.
• Coordinate non-technical launch dependencies across Legal, Compliance, Risk, Operations, Marketing, Customer Support, and Finance.
• Lead retrospectives and improve development, testing, release, and cross-functional operating processes.
• Help establish scalable program-management practices and operating mechanisms as Samsung expands its fintech product portfolio.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Employee Purchase Program
• Tuition Assistance after 12 months
• Paid Time Off
• Student Loan Program after 12 months
• Wellness Incentives
• MBO bonus compensation for regular full-time employees, based on company, division, and individual performance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior