About The Position

As a Technical Program Manager leading GenAI Transformation Programs within Google Cloud Business Platform (GCBP) Program Management and Product Operations, you will drive the strategy, technical execution, and operational governance of GCBP’s Generative AI and Agentic AI portfolio. Working across GCBP’s horizontal and vertical domains, you will bridge core platform engineering and applied product teams, establish cohesive program architecture, align teams on foundational capabilities, and lead launch readiness from early prototypes through enterprise-wide production adoption. Google Cloud Business Platform is a product and engineering organization responsible for applications, data platforms, and AI capabilities supporting Cloud Marketing, Sales, Partner, Support, Billing, Finance, and other critical business functions. Its GenAI Transformation Portfolio aims to unify enterprise data, access, and GenAI foundation layers to turn fragmented workflows into secure, intelligent, proactive multi-agent experiences across Sales, Customer Support, Partner, Commerce/Transact, and Finance. The US pay range is $192,000–$278,000 USD, plus a 20% bonus target, equity, and benefits. Individual pay depends on job-related skills, experience, and relevant education or training.

Requirements

  • Bachelor’s degree in a technical field, or equivalent practical experience.
  • 8 years of experience in program management.
  • Experience with artificial intelligence/machine learning projects, tools, or infrastructure.

Nice To Haves

  • 8 years of experience managing cross-functional or cross-team projects.
  • Ability to partner credibly with staff/principal engineers to evaluate system design trade-offs and drive platform-convergence decisions.
  • Demonstrated ability as a savvy user and advocate of AI tools to solve complex operational problems, automate program workflows, and measurably improve organizational velocity.
  • Exceptional communication skills and ability to bring structural clarity to ambiguous, rapidly evolving problem spaces and influence executive leadership without direct authority.

Responsibilities

  • Define program scope, multi-quarter technical roadmaps, objectives, and deliverables with engineering, product management, and UX leadership; build and maintain integrated execution plans across horizontal AI platforms and vertical domain workstreams.
  • Orchestrate the convergence, migration, and rollout of internal and customer-facing agentic experiences, eliminating duplicate infrastructure and establishing unified user journeys across GCBP personas.
  • Partner with engineering and product leads to establish standardized AI evaluation frameworks, including golden datasets, human-in-the-loop feedback loops, latency and accuracy benchmarks, and production reliability guardrails; enforce rigorous SDLC.
  • Drive program operating rhythms, including OKR lifecycle management, weekly initiative reviews, executive steering committees, and unified tracking.
  • Communicate program health, technical trade-offs, risks, and ROI and adoption metrics to Director- and VP-level stakeholders.

Benefits

  • 20% bonus target
  • Equity
  • Benefits
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