Google Cloud Platform - SRE Manager
About The Position
The Google Cloud Platform (GCP) Site Reliability Engineer (SRE) Manager supports the GCP framework and its consumers. The position reports to the Chief Development Office’s (CDO) Cloud Infrastructure Acceleration team and manages a team of onshore and offshore SREs. The team develops Infrastructure as Code (IaC) and pipelines that provide platform, infrastructure, observability, and security capabilities. The manager collaborates with the CDO, Application, Incident, Security, and Change Management teams to manage ITIL processes, reduce toil, improve reliability, and drive innovation. The role emphasizes reliability, compliance, automation, enablement, releasing when ready, and a culture of support, continuous improvement, and learning. It includes providing 24x7 GCP support and coordinating on-call rotations.
Requirements
- At least 5 years of SRE experience with GCP, AWS, and/or Azure.
- At least 5 years of experience developing automated solutions using IaC, such as Terraform or OpenTofu.
- At least 3 years of experience managing onshore or offshore teams.
- Bachelor’s degree or equivalent work experience.
- Experience with scripting and programming languages and concepts.
- Knowledge of GCP, its CLI, services, and integrations.
- Knowledge of DevSecOps toolchains and processes.
- Knowledge of IaC software, including Terraform, CLI, CDM, CFT, and ARM.
- Knowledge of Security as Code principles, policies, best practices, and tools.
- Knowledge of credential, certificate, and encryption best practices, rotation, and policies.
- Experience using monitoring tools such as Cloud Logging, Splunk, and Dynatrace to evaluate system health, develop dashboards, research issues, identify root causes, and provide solution options.
Nice To Haves
- Additional experience with Python, PowerShell, Ansible, Chef, Ruby, and JSON.
- Experience troubleshooting cloud-based technologies.
- Cloud (GCP, AWS, or Azure) and/or IaC certifications or work experience.
- Experience in Agile delivery, Azure DevOps Services, CI/CD pipelines, monitoring, and security tools.
- Security tool integration experience with Prisma, Snyk, or GitLeaks.
- Experience with cloud security, IAM, security scans, and custom policies.
- Full-stack engineering knowledge across application, network, infrastructure, and security.
- Understanding of container and serverless computing concepts.
- Background in application, database, and infrastructure monitoring tools.
- Willingness to guide others and outstanding communication skills.
- Familiarity with the financial industry.
Responsibilities
- Manage the GCP SRE team and discipline, maintain service levels, manage costs, and enhance operations.
- Manage the Stack Overflow channel, GCP releases, and disaster recovery exercises.
- Manage platform role-based access control (RBAC), firewall, and user access certifications.
- Support GCP third-party system integrations.
- Develop SRE strategies, best practices, and a knowledge base.
- Develop monitoring and alerting capabilities to increase observability and availability and reduce toil.
- Participate in the DevSecOps model to build, assess, and implement SRE cloud solutions through IaC.
- Collaborate with Incident, Cybersecurity, Application, and SRE teams to troubleshoot issues, restore functionality, perform root cause analysis, and deliver enhancements.
- Provide 24x7 GCP support and coordinate on-call rotations.
- Conduct periodic blameless incident retrospectives and focus on continuous improvement.
- Conduct training sessions and simulated game days.
- Perform other duties as assigned.
Benefits
- Health insurance coverage
- Wellness program
- Life and disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays
- Paid time off (PTO)
- Eligible to participate in an applicable incentive compensation plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
