Senior Technical Product Owner
About The Position
The Senior Technical Product Owner supports Product and Development as a subject matter expert and Business Analyst for software solutions on RAZR’s SaaS platform. The role maintains and protects the product vision, champions the product, and serves as its primary internal point of contact. It ensures work is prioritized to deliver maximum business value and translates business needs into actionable technical requirements. The role works closely with internal stakeholders, clients, product managers, operations, designers, and development teams. It guides one or more Agile Scrum teams, spending approximately 30% of its time within the scrum team and 70% ahead of it refining requirements. The Senior Technical Product Owner contributes to execution of an aggressive but achievable roadmap and helps shape product vision and purpose in partnership with the Product Manager.
Requirements
- At least 8 years of experience as a Product Owner, Business Analyst, or Technical Project Manager in software development environments.
- Experience working in Agile (Scrum/Kanban) environments and collaborating closely with engineering teams.
- Strong understanding of REST and SOAP APIs, including OAuth and JWT authentication and security best practices.
- Experience with data exchanges, ETL processes, and system integrations, including third-party APIs and enterprise services.
- Knowledge of microservices architecture and experience defining API contracts between services.
- Understanding of data modeling, SQL databases, and messaging systems such as Kafka or MQs.
- Flexibility and adaptability in the face of complexity and change.
- Excellent organizational, analytical, and complex problem-solving skills.
- Strong communication skills and the ability to communicate effectively with non-technical users and stakeholders.
- Ability to collaborate well with cross-functional teams.
- Passion for development best practices and SDLC processes.
- Ability to manage and set expectations with internal stakeholders.
- Proficiency in Microsoft applications.
- Hungry to learn and succeed.
Nice To Haves
- Background in Patient Engagement, Loyalty Marketing, Banking Rewards, or related solutions.
- Familiarity with modern web application frameworks.
Responsibilities
- Work with internal stakeholders and clients to determine requirements.
- Write user stories that give the development team clear direction on new features and products.
- Own the scrum team enhancement backlog and work with development scrum teams to deliver new features and products.
- Work with product managers, operations, and development to assess product needs and recommend solutions that proactively address issues.
- Guide one or more Agile Scrum teams, working approximately 30% within the scrum team and 70% ahead of it refining requirements.
- Contribute to discussions about managing trade-offs between cost and schedule versus business and client benefit.
- Contribute substantially to execution against the product roadmap.
- Work closely with the Product Manager to contribute to product vision and purpose.
- Maintain detailed knowledge of current and future customer projects and create necessary product requirements for products and solutions.
- Collaborate with designers and developers to build outstanding user experiences.
- Document and manage user stories and expected outcomes based on input from stakeholders.
- Set business value and prioritize new and existing issues documented by customers, end users, and QA.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
