Senior Technical Product Manager

Vista Higher Learning•Boston, MA

11d•Hybrid

About The Position

As a Senior Technical Product Manager, you will be a pivotal member of our product team reporting to the Vice President of Product Management and UX Design. While internal tooling is a meaningful component of the role, your scope will extend beyond internal efficiency to also include how products and processes enable Sales, support customer acquisition and govern access across users, roles, and institutions. You will be responsible for shaping the interactions between these areas and ensuring the work is grounded in real business needs.

Requirements

Bachelor's degree in an industry-relevant field (Computer Science, Software Engineering, Business Administration, etc.)
5+ years of experience working in product management
A solid background in managing cross-functional teams and launching impactful products to market.
Demonstrated ability to articulate complex product and technical concepts clearly to executives, clients, and cross-functional teams.
Proven track record leading SCRUM/Agile development teams and methodologies.
Experience working with Atlassian tools (Jira, Confluence) and familiarity with visualization tools (i.e. Figma, Miro, Lucid).
Demonstrated ability to quickly learn new technical product domains, manage multiple priorities and adapt in a fast-paced environment.
Willingness and ability to travel to the Boston, MA office location 4-8 times a year.

Nice To Haves

Experience in edtech or educational technology
Experience with Jira
Experience in education, teaching, administration, or learning a second language is a plus.
Experience in data products, data science, human-computer interaction, or AI is a plus.

Responsibilities

Collaborate with members of the product team, UX design, and engineering to execute the product vision and strategy.
Research market opportunities and trends to enhance the competitiveness and profitability of the products in your ownership.
Develop a deep understanding of user behaviors and product usage to share insight and drive improvements.
Define, track, implement and monitor KPIs for digital products, including feature usage, customer satisfaction, and learning efficacy.
Support oversight and management of third‐party vendors associated with the product portfolio.
Work closely with cross-functional partners, including sales, marketing, and customer support, to ensure effective product launches and ongoing support.
Collaborate with key stakeholders to gather feedback and insights, translating them into actionable product improvements.
Lead and manage agile product development teams (UX design, engineering, QA), roadmaps and report on milestones and goals.
Oversee end-to-end product development lifecycle, ensuring products meet quality standards, timelines and align with budget.
Conduct market research, including user interviews, hypothesis-drive experiments and analysis of competitors that contribute to and drive sound product enhancements, innovations and decisions.
Develop clear requirements for new product features/tools and provide direction to engineering for effective development.
Apply frameworks to prioritize features based on sound estimations of business value and complexity.
Partner with UX/UI design to implement intuitive and user-friendly designs, incorporating feedback from user research and usability testing.
Coordinate and champion user research and visual user workflows to provide clarity of product goals.
Analyze user data and make sound inferences to answer questions and support decision-making.
Develop fluency in the underlying architecture, codebase and technologies of the product platform.
Mentor more junior Product Managers, foster a culture of collaboration, innovation, and excellence through continued learning.
Develop impactful relationships across the organization that encourage interest in the work happening in the product space.