Senior Technical Product Manager

Loancrate•Los Angeles, CA

1d•Remote

About The Position

Loancrate is dedicated to simplifying and reducing the cost of home-buying by replacing outdated mortgage lending software with AI-native tooling to automate mortgage workflows. Their ultimate goal is fully automated origination, which could save over $16 billion annually. Since 2020, their remote team has facilitated over $85 billion in new home loans. The company values collaboration, open communication, and having fun while building. They are seeking a Senior Technical Product Manager who thrives on complexity, moves quickly, and wants their work to have a significant impact. This role involves owning a product area end-to-end, working closely with a world-class Engineering team, engaging constantly with customers, and making critical decisions about product development. The position is not merely about managing a backlog but about setting strategic direction in the $2 trillion home lending market, which is being transformed by AI. The ideal candidate is technically deep, customer-focused, and capable of creating clarity, writing effective specifications, and shipping impactful products.

Nice To Haves

A technical background - software engineering experience, or enough depth that you can read a codebase, prototype with AI coding tools, and contribute meaningfully to architecture conversations.
Fluency with LLM concepts - prompting, evals, retrieval, fine-tuning - and the judgment to translate them into reliable, user-facing products.
Experience building B2B SaaS products in a regulated industry (fintech, insurtech, healthcare, or similar). Mortgage or lending experience is a big plus.
Sharp customer research instincts - you know how to ask the right questions, synthesize qualitative signal, and turn it into actionable insights grounded in direct user exposure.
Data fluency - comfortable pulling dashboards, digging into the numbers, and forming hypotheses from quantitative data.
A track record shipping in a fast-moving startup environment, including managing ambiguity and making decisions without complete information.
Exceptional written communication - your specs, docs, and async updates are clear, concise, and actually get read.
The ability to build strong working relationships with engineers - you understand technical tradeoffs well enough to have credible conversations and earn trust.
Experience owning product metrics and using them to guide iteration - not just tracking vanity metrics after the fact.

Responsibilities

Own the end-to-end product lifecycle for your area - discovery, definition, delivery, and iteration - in lockstep with Engineering and Design. This includes driving how we turn non-deterministic LLMs into reliable, mission-critical mortgage automation: defining requirements, evaluating tradeoffs, and setting success criteria.
Lead customer discovery with mortgage lenders, loan officers, and ops teams - running interviews, digging into workflows, and turning what you learn directly into a roadmap grounded in customer evidence, business strategy, and technical feasibility.
Prototype and explore product ideas hands-on - using AI coding tools and your technical background to validate early and bring Engineering concrete starting points.
Craft well-structured product specs and acceptance criteria that give Engineering and Design the clarity to move quickly and iterate intentionally.
Define success metrics for every major initiative and drive post-launch iteration until the outcomes are there.
Be the voice of the customer in technical architecture discussions - pushing back hard when tradeoffs compromise the user experience.
Partner with Sales and Customer Success to shape positioning and influence deal cycles for your product area.
Make the hard calls on scope - you ship focused, well-executed products and know when to ship with conviction.