Senior Technical Product Manager

ClassDojo • San Francisco, CA

3d • Remote

About The Position

ClassDojo's goal is to give every child on Earth an education they love. We started by building a communication network that connects teachers, children, and families. Today, ClassDojo is used in the vast majority of U.S. schools and reaches tens of millions of children and families globally. We’re now expanding beyond communication into building the best possible learning experiences for kids everywhere. We’re a small, high-talent-density team with experience from leading technology companies. We value ownership, speed, and thoughtful decision-making, and we aim to create an environment where people can do the best work of their careers.

The Role
We’re hiring a Technical Product Manager for our Platform Team to help shape and scale the foundational systems that power all ClassDojo products. As we expand into domain-specific platform areas (e.g., Accounts, Payments), this role will define product direction, drive prioritization, and ensure that platform investments are clearly connected to user experience and business impact. This is a high-impact individual contributor role. You’ll work closely with Engineering, Data, and Product teams to turn complex, ambiguous infrastructure challenges into clear, valuable product outcomes.

Requirements

• 6+ years of experience as a technical PM (or equivalent between software engineer and technical PM roles)
• Significant experience working on platform or infrastructure products used by multiple teams
• Operated in high-growth or scaling environments with increasing system complexity
• Demonstrate strong ownership and a bias for action, driving initiatives from problem definition through delivery
• Can translate technical systems into clear product direction and user/business value
• Comfortable working in ambiguity and turning unclear problems into structured plans
• Experience working with sensitive or regulated data (e.g., identity/auth, financial, or student data)
• Excellent communicator, especially in writing, and can explain complex ideas clearly

Nice To Haves

• Experience with identity, authentication, payments, or data platforms
• Background spanning both technical systems and user-facing products
• Experience building consumer-facing or product-led platforms

Responsibilities

• Define and drive platform product strategy
• Own the roadmap for key platform domains (e.g., Accounts or Payments), driving initiatives such as “Sign in with Dojo”
• Translate ambiguous technical challenges into clear product opportunities with defined outcomes and success metrics
• Ensure platform work is grounded in real user and business value
• Deliver high-impact platform capabilities
• Break down complex systems into incremental, shippable improvements that deliver value early and often
• Partner closely with engineering to drive execution from concept through launch and adoption
• Balance tradeoffs across technical complexity, product value, and cost
• Establish strong platform product practices
• Define how platform teams gather requirements, prioritize work, and align with stakeholders
• Introduce structured, data-informed decision-making into platform roadmaps
• Help reduce reactive work by creating clarity and alignment across teams
• Partner cross-functionally
• Work closely with Data Platform to deliver high-impact data capabilities
• Collaborate with product teams to ensure platform capabilities meet real needs and are widely adopted
• Act as a bridge between technical systems and end-user experience

Benefits

• We are a distributed company and hire teammates who can collaborate effectively across time zones with meaningful overlap with the Americas.
• We are committed to equal opportunity and building a diverse team. We consider all qualified applicants and provide accommodations throughout the hiring process as needed.
• Compensation is determined based on experience, location, and skillset, in alignment with our compensation philosophy.
• ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset.
• Salary ranges (United States):
• CA, WA, NY, NJ, CT states: $160,000 - $215,000 (USD)
• All other states in the US: $136,000 - $183,000 (USD)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 101-250 employees