Senior Technical Product Manager

Great American Insurance Company • Cincinnati, OH

12d • Hybrid

About The Position

Great American Insurance Group is seeking a results-oriented Senior Technical Product Manager for the Agent & Insured Digital Experience (AIE) team. The team manages externally facing Agent and Insured Portals that provide digital self-service experiences for agents and policyholders. The role connects business and technical aspects of software development, partnering with product leaders, the delivery manager, and delivery teams to align on strategic solutions that deliver value to business units, agents, and insureds.

The Technical Product Manager leads product development from concept to launch, translating business needs into technical specifications and user stories, guiding engineering teams, and communicating product vision, strategy, and progress to stakeholders. The position combines analytical, organizational, technical, and communication skills to support successful product implementation. It manages complex products and may cover multiple teams, while promoting a product mindset and customer-focused solutions. The position may also involve coaching staff and participating in talent selection, development, and performance management for direct reports.

This is a hybrid role combining in-office and remote work. Employees are expected to maintain a meaningful on-site presence. The role is not eligible for employment visa sponsorship; applicants must be authorized to work in the United States without current or future sponsorship.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 6 years of related experience as a Technical Product Manager, System Analyst, Technical Analyst, or Technical Business Analyst.
• Advanced analytical skills, including the ability to gather and analyze data for problem solving and decision-making.
• Advanced business knowledge in Property & Casualty Insurance and the ability to identify and define business needs, with an understanding of the organization's business and technology operations.
• Strong customer focus, with a responsive, consultative, collaborative, and accurate work approach.
• Applicants must be authorized to work in the United States without the need for current or future employment visa sponsorship.

Nice To Haves

• Certification in Lean methodologies.
• Strong understanding of product development and development frameworks, ideally Extreme Programming.
• User-Centered Design certification.

Responsibilities

• Translate complex business needs into detailed technical specifications and user stories.
• Align business objectives with long-term technical innovation, considering scalability and future-proofing in product decisions.
• Evaluate emerging technologies, architecture decisions, and integration approaches as needed to optimize performance, security, and system compatibility.
• Lead the product development lifecycle from concept to launch.
• Lead engineering teams to ensure timely delivery of key features and enhancements.
• Serve as the key point of contact for product-related inquiries and communicate product vision, strategy, and progress to stakeholders across the organization.
• Advocate for end users by ensuring products are intuitive, user-friendly, and meet high quality standards.
• Use technical knowledge to inform strategic decisions about product architecture, design, and implementation, and partner with engineering teams to resolve technical challenges.
• Track and analyze product performance metrics, identify areas for improvement, and implement data-driven optimization strategies.
• Work closely with cross-functional teams and facilitate communication and coordination between departments to support successful product launches.
• May be responsible for staff performance and coaching, and may participate in talent selection, development, and performance management for direct reports.
• Manage complex products and may perform product management duties for multiple teams.
• Break down complex problems into simple solutions focused on important customer needs.
• Gather and analyze data to support problem solving and decision-making.
• Identify and define business needs using knowledge of Property & Casualty insurance and the organization's business and technology operations.

Benefits

• Medical, dental, and vision coverage for full-time employees.
• Wellness plans for full-time employees.
• Parental leave for full-time employees.
• Adoption assistance for full-time employees.
• Tuition reimbursement for full-time employees.
• Paid Time Off and paid holidays for full-time and eligible part-time employees.
• 401(k) plan with company match for full-time and eligible part-time employees.
• Employee stock purchase plan for full-time and eligible part-time employees.
• Commuter benefits for full-time and eligible part-time employees.
• Competitive benefits packages for full-time and part-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior