Senior Technical Product Manager - APIs & Integrations

ComPsych Corporation•,

5d•$130,000 - $180,000

About The Position

The Senior Technical Product Manager, APIs & Integrations is a member of the Product team and owns the end-to-end lifecycle of ComPsych’s API and integration products, including strategy, roadmap, feature definition, and execution. The role defines how ComPsych connects with customer systems, technology vendors, and strategic partners, treating APIs and integrations as products with defined users, measurable outcomes, and clear investment priorities. The position connects clinical and absence operations, sales, customer success, implementation, partner, and technology teams to deliver integrated solutions that meet member needs, strengthen the product ecosystem, and support business outcomes. It reports to the Director of Platform Products and Strategy.

Requirements

At least 5 years of product management experience, including ownership of API, integration, or platform products and experience with API roadmaps, API-as-a-product practices, lifecycle management, versioning, and developer experience.
Strong technical foundation; ability to read and review API specifications such as OpenAPI, reason about data models and system architecture, and work credibly with Engineering, Security, and Architecture on complex workflow, data, and integration systems.
Working knowledge of REST, webhooks, event-driven architectures, OAuth/SSO, API gateways, and data exchange formats such as JSON, XML, and flat-file/SFTP.
Experience working with vendors and partners to build, launch, and scale integrations, including negotiating scope, managing dependencies, and driving joint outcomes.
Experience in an agile development environment, writing detailed stories, maintaining backlog health, sequencing incremental value delivery, and delivering with cross-functional teams.
Analytical, data-driven problem-solving approach and a track record of defining and measuring success through business metrics.
Ability to advance initiatives through influence without formal authority, with a collaborative working style and confidence navigating ambiguity.
Excellent listening, verbal, and written communication skills, including explaining technical concepts to non-technical audiences.
Highly organized, self-motivated, dependable, positive, and professional, with critical-thinking and multitasking skills to meet established timeframes.
Consistent and reliable high-speed internet and a workspace free from distraction, disruption, or noise.
Ability to be present on camera during work-related trainings, meetings, and events.
Ability to sit or stand at a desk for prolonged periods while working on a computer.

Nice To Haves

Experience in HR technology, leave or absence management, benefits, or digital health, including HRIS, payroll, and carrier ecosystems.
Technical background, such as a computer science degree, engineering experience, or solutions architecture experience.
Familiarity with integration patterns and platforms such as iPaaS, middleware, and partner marketplaces.

Responsibilities

Own the vision and roadmap for the API and integration portfolio, including strategy, requirements, prioritization, and delivery with cross-functional engineering and design teams.
Develop and communicate API roadmap decisions and standards for API design, versioning and deprecation, security and authentication, developer experience, and build-versus-buy-versus-partner choices.
Own the integration strategy and prioritize integrations across HRIS, payroll, benefits, leave and absence, carrier, identity, and other partner systems.
Identify, evaluate, and manage technology vendors and strategic partner relationships; shape integration requirements, commercial and technical engagement terms, and joint go-to-market plans.
Manage the product backlog, write detailed stories, mitigate risks, and unblock teams to maintain delivery velocity.
Synthesize customer, partner, and market needs into product requirements and align with leadership on business value.
Partner with Engineering, Security, and Architecture on API contracts, data models, authentication, performance, reliability, and monitoring.
Define and track API and integration success metrics, including adoption, implementation time, reliability, partner-sourced revenue, and customer satisfaction; use results to guide investment.
Use AI for research, requirements, and prototyping, and identify opportunities for AI and automation to reduce implementation effort and operational friction and improve customer and partner experience.
Lead workshops and engage customers, partners, and internal teams to explore opportunities, validate assumptions through experimentation, and support product development, customer success, and business development.
Enable customer-facing and implementation teams with product knowledge, API and integration documentation, go-to-market direction, and competitive positioning.
Perform other duties as assigned.