Senior Technical Product Manager

Chewy•Boston, MA

1d•$141,000 - $225,000

About The Position

The Inbound Technology and Data Science team is part of Chewy’s Operations Technology organization and builds products and science-based capabilities to maintain healthy inbound volume across Chewy’s 13 core fulfillment centers. This role defines the vision, strategy, and roadmap for inbound planning products and leads the evolution of the 13-week planning process from manually coordinated workflows toward scalable, automated, science-based solutions. The role partners with Engineering, Data Science, Replenishment, Transportation, In Stock, and Fulfillment Center Operations teams. It owns the technical products supporting inbound planning and ensures the products and teams work together to address near-term operational needs and Chewy’s long-term growth. The position uses data to align stakeholders and senior leaders and to translate complex supply chain challenges into scalable technical solutions.

Requirements

Bachelor’s or master’s degree in Computer Science, Engineering, Supply Chain, Operations Research, Business Administration, or a related field, or equivalent professional experience.
At least 5 years of experience as a Technical Product Manager or in a comparable product role, owning and driving complex technical roadmaps from strategy through execution.
Demonstrated experience translating complex business and operational challenges into scalable technical products and clear requirements.
Ability to develop product vision documents, roadmaps, business requirements, user stories, epics, and use cases, and work effectively with agile development teams.
Experience partnering closely with engineering and data science teams through product discovery, development, testing, launch, and iteration.
Strong analytical and problem-solving skills, including using data to generate insights, evaluate tradeoffs, and influence decisions.
Excellent written and verbal communication skills, including the ability to explain complex technical and operational concepts to senior leaders and diverse cross-functional audiences.
Ability to build trust, influence without direct authority, and drive alignment across teams with competing priorities.
Experience managing dependencies across multiple products, systems, teams, and operational workflows.
Passion for building products that improve operational efficiency, decision quality, scalability, and customer outcomes.

Nice To Haves

Experience building or managing supply chain planning, inbound logistics, inventory, transportation, labor planning, or fulfillment technology products.
Experience using SQL and data visualization tools such as Tableau or Power BI to analyze performance and support product decisions.
Familiarity with data science and optimization techniques, including forecasting, simulation, machine learning, and scheduling or network optimization algorithms.
Understanding of distributed systems, APIs, cloud computing, and microservices architectures.
Experience developing products that replace manual planning processes with automated, data-driven decision-making.

Responsibilities

Define and drive the product vision, strategy, and roadmap for inbound planning capabilities, focusing on automation, scalability, and science-based decision-making.
Own the technical products supporting the 13-week inbound planning process across Chewy’s 13 core fulfillment centers.
Identify opportunities to improve planning for inbound volume, labor, inventory, capacity, and operational constraints across the fulfillment network.
Partner with engineering and data science teams to turn business and operational needs into product requirements, technical capabilities, and use cases.
Work with engineering and data science through scoping, testing, launch, and continuous improvement of inbound planning solutions.
Coordinate with Replenishment, Transportation, In Stock, and Fulfillment Center Operations business and technology partners to align roadmaps, manage dependencies, and ensure the product ecosystem works effectively.
Use data to frame problems, evaluate tradeoffs, and support objective decisions with stakeholders.
Influence senior leaders and cross-functional partners to establish priorities and alignment on inbound planning strategies.
Define and track KPIs measuring planning quality, network health, operational efficiency, and product impact.
Develop product documentation, including vision documents, roadmaps, business requirements, user stories, and leadership updates.
Identify risks and dependencies, create mitigation plans, and communicate changes and tradeoffs to stakeholders.
Monitor emerging technologies and industry trends in supply chain planning, automation, optimization, and data science to inform product strategy and innovation.

Benefits

Comprehensive medical, dental, and vision benefits.
Wellness programs and resources.
401(k).
New hire and annual equity grant; C08+ positions may also be eligible for an annual bonus.
Insurance benefits including medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident coverage.
Parental leave and family services benefits.
Backup dependent care and flexible spending accounts.
Telemedicine and employee assistance program.
Pet adoption reimbursement.
Discounts including 10% off pet insurance and 20% off at Chewy.com.
Unlimited PTO for exempt salary team members, subject to manager approval.
Six paid holidays per year.
Potential paid sick and family leave in accordance with applicable state and local regulations.
Team Member Resource Groups and company events, programs, and activities that support inclusivity.
Opportunities for career growth and meaningful connections with colleagues.