Senior Technical Product Manager, Agentic Customization

Thomson Reuters•New York, NY

1d•$104,900 - $194,700•Hybrid

About The Position

CoCounsel is an agentic legal partner. The Senior Technical Product Manager, Agentic Customization, owns the product surface and technical contracts that enable customers to encode their methods as reusable, governable skills that agents can discover, load, and execute. The role works day to day with Engineering, Science, Applied Research, Security, and Design. The position covers the skills and plugin registry; skill-authoring tools; integration with the agent runtime; trust, security, and containment; quality measurement; and delivery from planning through launch. This includes defining packaging, schemas, lifecycle, access controls, provenance, and review gates; supporting authoring, testing, and iteration; connecting skills to agents and external tools; establishing enterprise security controls; and measuring skill and workflow quality. The role produces product requirements and API or contract specifications, scopes MVPs, supports design-partner betas, and prepares launches for general availability with Marketing and Sales.

Requirements

At least 6 years of product management experience, including at least 3 years on platform, API, developer-facing, or AI/agent products.
A record of shipping 0-to-1 platform capabilities through beta to GA with enterprise customers.
Hands-on understanding of LLM agent architecture.
Fluency in writing technical specifications and ability to participate effectively in design reviews.
Clear writing, including sharp PRDs, explicit trade-off calls, and executive-level updates.

Nice To Haves

Legal or professional-services domain knowledge.
Experience with plugin or extension ecosystems, such as IDE, browser, or SaaS app marketplaces.
Experience with MCP, OpenAPI, or similar tool protocols.
Experience with LLM evaluation frameworks and quality gates for AI features.
Experience with enterprise governance requirements such as SSO/SCIM, audit, DLP, SOC 2, and data residency.
Experience with software supply-chain security, including signing, SBOM, and sandboxing.

Responsibilities

Own the product surface and technical contracts for the registry, authoring tools, and workflow runtime.
Define the skills and plugin registry, including packaging formats, manifest schemas, versioning, publishing, discovery, installation, scoping, entitlements, permissions, provenance, signing, and review gates.
Develop conversational and structured skill-authoring tools that produce well-formed skills, including test harnesses, evaluations, regression checks, and feedback-driven iteration.
Define how skills are discovered, selected, and loaded into the agent context, including progressive disclosure, tool binding, and token and latency budgets.
Enable skills to compose into multi-step workflows and define connectors to external tools and content through MCP and similar protocols.
Address trust, security, and containment, including tenant- and matter-level isolation, sandboxing, least-privilege tool access, audit logging, data residency, prompt-injection risks, and third-party skill supply-chain risks.
Define skill-level and workflow-level evaluation metrics, including task success, tool-call accuracy, regressions, adoption, and usage telemetry.
Partner with Science on offline and online evaluation.
Deliver PRDs and API or contract specifications, scope MVPs, support design-partner betas, and prepare for GA with Marketing and Sales.
Collaborate day to day with Engineering, Science, Applied Research, Security, and Design.

Benefits

Flexible hybrid work arrangements for office-based roles.
Work from anywhere for up to 8 weeks per year.
Flexible vacation and paid time off.
Two company-wide Mental Health Days off annually.
Access to the Headspace app.
Retirement savings plan with company match.
Tuition reimbursement.
Employee incentive programs; the role may also be eligible for an annual bonus based on enterprise and individual performance.
Resources for mental, physical, and financial wellbeing.
Two paid volunteer days off annually.
Health insurance.
Dental insurance.
Vision insurance.
Disability insurance.
Life insurance.
Paid holidays.
Parental leave.
Sabbatical leave.
Optional hospital, accident, and sickness insurance, paid 100% by the employee.
Optional life and AD&D insurance, paid 100% by the employee.
Flexible Spending and Health Savings Accounts.
Fitness reimbursement.
Access to the Employee Assistance Program.
Group Legal Identity Theft Protection benefit, paid 100% by the employee.
Access to a 529 Plan.
Commuter benefits.
Adoption and Surrogacy Assistance.
Employee Stock Purchase Plan.