Senior Technical Product Manager

Sleep Number•Minneapolis, MN

12d•$116,300 - $155,100•Hybrid

About The Position

The Senior Technical Product Manager leads the strategy and execution of key enterprise technology initiatives, with a focus on Sales and Marketing technology. The role bridges business needs and technical delivery to improve customer experience, operational efficiency, and platform scalability. The position partners with business stakeholders and architecture teams to shape roadmaps, oversee delivery across multiple teams, and ensure solutions meet security, compliance, and performance standards. It also supports rollout strategies, change management, and training.

Requirements

Bachelor's degree required.
At least 5 years of experience in technical product management or enterprise IT delivery.
Demonstrated success leading complex digital transformation projects.
Deep knowledge of retail technology, such as omnichannel, mobile checkout, and customer data platforms.
Strong understanding of systems integration, APIs, data architecture, and end-to-end business process design.
Strong strategic thinking and problem-solving skills, including translating complex business needs into scalable technology solutions.
Ability to drive AI innovation across the Customer Experience Technology portfolio by identifying and implementing AI-powered solutions that improve productivity, automate business processes, enhance customer engagement, provide actionable insights, and accelerate revenue growth.
Proficiency with Oracle Siebel, Microsoft Dynamics 365, ServiceNow, Jira, Power BI, Git-based repositories, and enterprise architecture tools.
Excellent facilitation, communication, and stakeholder management skills.

Nice To Haves

Master's degree or MBA.

Responsibilities

Define multi-quarter product roadmaps aligned with company goals.
Identify and evaluate opportunities to improve system efficiency and business KPIs.
Lead large cross-functional initiatives involving multiple teams.
Make prioritization decisions that balance technical debt and business value.
Partner with architecture teams to define scalable integration patterns across the application landscape.
Ensure security, compliance, and performance standards are met.
Act as a trusted advisor to business partners in store operations, logistics, marketing, and finance.
Translate strategic goals into measurable product outcomes.
Drive sprint planning and backlog grooming for multiple teams.
Support rollout strategies, change management, and training programs.
Complete special projects and other duties as assigned.