Senior Technical Product Manager, Collection Management

Dragos

9h•Remote

About The Position

Dragos is seeking a senior-level Technical Product Manager to own Collection Management, a shared function used by every Dragos collection method. Collection methods include passive-traffic sensors, endpoint agents, active device discovery and interrogation, and integrations that pull data from third-party systems. The role owns how methods are registered, maintained, updated, assigned work, and return results to the platform, as well as the common contract shared by all methods. The position partners with Product Managers and Engineering teams responsible for each method, along with Customer Experience (CX), to ensure tasks and results behave consistently across methods. Most customers for this work are internal teams building the platform, so the role focuses on coordination and technical product ownership more than external customer discovery. The Technical Product Manager will define the product strategy and roadmap for Collection Management, establish technical and security requirements, coordinate priorities across teams, and track product performance. The role also works with customer-facing teams to understand real deployment conditions and may join customer conversations when deployment issues or design questions arise. Dragos is a remote-first, mission-driven team operating across North America, Europe, the Middle East, and APAC. The position requires willingness to travel approximately 10% for customer meetings, workshops, or company events.

Requirements

At least 5 years of Product Management experience, including ownership of a platform, infrastructure, or shared-service product used by other teams.
Strong technical fluency with agent or collector architectures, including registration, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution.
Working knowledge of secure communications and identity, including TLS and mTLS, certificate lifecycle management, gRPC or similar RPC frameworks, and proxy topologies.
Familiarity with secrets and credential management, such as Vault or enterprise PAM tools, and the risks of moving credentials across networks.
Experience with data ingestion pipelines and schema design.
Proven ability to write precise technical requirements and work directly with tech leads and engineers across multiple teams.
Excellent written and verbal communication skills, including the ability to drive alignment across Engineering, Product, CX, and executive stakeholders.
Strong organizational skills.
Willingness to travel approximately 10% for customer meetings, workshops, or company events.

Nice To Haves

Familiarity with OCSF or a similar normalized schema.
Direct experience with OT/ICS environments, either on the customer side or building or supporting an OT security product.

Responsibilities

Define and own the Collection Management product strategy and roadmap, including inventory and registration, lifecycle and updates, health and connectivity, and the path results take into the platform.
Define the common collection contract, including registration and pairing, health, updates, configuration and content, tasking, and associated security.
Define how work is dispatched to collection methods and how status, retries, and results return, including an audit trail of external actions.
Define how collection methods are updated and receive content, transitioning from per-version packages to methods pulling what they need.
Define how entitlements apply to collection tasks.
Set requirements for secure credential handling.
Own ingest requirements, including data normalization to OCSF and approval processes for schema changes.
Work with constituent teams to establish and maintain clear ownership boundaries for device handling, device workflows, and resolving results to assets.
Partner with Product Managers and customer-facing teams, including CX, Support, and Sales Engineering, to gather deployment conditions such as firewalls, proxies, certificates, and segmented networks, and validate designs against them.
Join customer conversations when deployment issues or design questions require it.
Make prioritization and trade-off decisions across constituent teams and communicate requirements to Engineering with a clear business rationale.
Define, track, and improve KPIs such as connectivity, deployment success, update adoption, and task completion rates.
Partner with Product Marketing, Support, and CX on documentation and launch plans.