Senior Technical Product Manager

This position is for someone who is passionate about building applications to simplify business complexity for customers, particularly in the e-commerce or integration space. The ideal candidate should have experience in consumer or business-to-business companies selling to mid-market businesses. They should be a fast learner, comfortable working with various applications and systems, and thrive in a fast-moving startup environment. The main responsibilities of this role include defining customer value and roadmap for SaaS e-commerce order operations and connectivity products, collaborating with cross-functional teams for product development, staying updated on industry trends, and troubleshooting operational roadblocks.

• Define customer value and roadmap for SaaS e-commerce order operations and connectivity products
• Gather insights from multiple internal and external data sources to build product roadmap
• Work with cross-functional and globally distributed teams for rapid and high-quality product development
• Partner closely with Engineering, translating business requirements for ease of development
• Stay on top of industry trends, including competitors, and surface new product offering and positioning ideas
• Communicate with various external partners for collaboration to advance the product
• Troubleshoot day-to-day operational roadblocks
• Get involved in a wide range of customer scenarios, from pre-sales to onboarding through to support, to understand the day-to-day customer experience and build a product that addresses requirements and makes self-service onboarding and operations easy.

• Ecommerce experience is a must with preference on order management
• Bachelor's degree, preferably in STEM or related fields
• 4+ years of experience in Technical Product Development, preferring depth in SaaS products
• Experience overseeing design and implementation of highly interactive user interfaces for high volume web applications
• Strong analytical and problem-solving skills
• Ability to multi-task and manage multiple projects at a time while paying attention to detail
• Fast learner and self-driven personality
• Comfortable dealing with com

• Competitive salary
• Great healthcare + dental + vision coverage
• Retirement plan
• Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
• Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation