Senior Technical Delivery Manager

primer.ai•Washington, DC

6h•$180,000 - $220,000•Hybrid

About The Position

Primer exists to make the world a safer place. We do this by providing trusted decision-ready AI to the world's most critical organizations. Our software enables leaders, operators, and analysts to better understand the changing world around us in real time and make informed decisions when the stakes are high. Primer has offices in San Francisco, Pasadena, CA and Arlington, VA. As a Senior Technical Delivery Manager (TDM), you’ll guide client engagements from ideation to deployment for some of the world’s largest enterprises. You’ll be responsible for understanding client needs through data, conversations, and any other means necessary. You’ll work closely with Engineering, Design, and Sales. You’ll face problems that require a mix of technical knowledge, creativity, critical thinking, and business acumen. To strengthen our growing delivery team, we are looking for an experienced TDM who is passionate about transforming technology into critical business value. The TDM will partner with and work closely with engineering teams and the client to orchestrate the delivery of our flagship solution. This role will consider applicants from either the Washington DC Metro Area or San Francisco Bay area.

Requirements

5+ years of experience in a professional environment, ideally within a SaaS-based company
Proven success managing large-scale enterprise data integration projects that are highly technical and cross-functional in nature
Skilled in gathering and prioritizing requirements, leading scope discussions, and aligning on project priorities
Comfortable working across internal functions (Engineering, Product, Security, Compliance, Customer Experience, etc.) and with external client stakeholders
Strong technical understanding with the ability to contribute to system design conversations and drive enterprise data and architecture initiatives
Experience working with DoD or public sector clients and understanding of relevant processes (e.g., FedStart, ATO)
Must hold an active Top Secret (TS) security clearance; TS/SCI strongly preferred

Nice To Haves

Familiarity with machine learning workflows and core data science concepts (e.g., classification vs. regression, feature engineering, model selection and tuning, deployment considerations)
Understanding of ML algorithms, database structures, or data pipeline development
Background in coding or working closely with engineering teams

Responsibilities

Work with clients, the business, and engineers to set strategy and collect and prioritize requirements.
Manage requirements documentation, milestone mapping, prioritization, and communication to facilitate project collaboration.
Work with data scientists, machine learning engineers, software engineers, and designers to build products that delight our customers.
Proactively identify assumptions, dependencies, issues, risks and drive discussions across the team to develop mitigation plans and implementation paths.
Maintain compliance with IT and security policies and procedures.
Think widely about potential applications of machine learning and natural language processing techniques, translating capabilities built for individual clients into new features or customization options for our core products.