Senior Technical Consultant - Solutions

TricentisAtlanta, GA
Hybrid

About The Position

As a Tricentis Professional Services Senior Technical Consultant, you are a self-driven individual who will deliver custom technical solutions for Tricentis products including Tosca Commander, qTest, LiveCompare, and NeoLoad.

Requirements

  • Bachelor's degree in Business, Information Technology, Computer Science, or related field.
  • 5+ in software development
  • Excellent communication, presentation, and interpersonal skills.
  • Strong business analysis and problem-solving skills.
  • Ability to work independently with limited supervision in a hybrid work environment
  • Strong experience in .Net, Java or Node
  • Strong knowledge of basic scripting languages (Powershell, Bash)
  • Experience with developing SQL Schemas and Queries
  • Working knowledge of networking, load balancing and general network configuration
  • Exceptional customer-centric focus.
  • Applicants must be authorized to work in the U.S. without current or future sponsorship.

Responsibilities

  • Develop complex custom solutions for Tricentis Testing Tools such as customizations, integrations, and migrations
  • Communicate with internal and external customers to provide updates, instructions, technical specifications and environmental requirements required for customer success
  • Troubleshoot complex issues related to application development, configuration, and environment, working with customers, support and engineering to resolve problems
  • Manage multiple projects or workstreams simultaneously.
  • Provide regular status updates to clients and internal stakeholders.
  • Develop trusted advisor relationships
  • Proactively identify opportunities to add value, optimize systems, or improve processes.
  • Develop internal knowledge bases, processes, and best practices.
  • Guide and mentor junior consultants, fostering professional growth.
  • Support onboarding and training of new team members.
  • Contribute to internal knowledge bases and best practices.
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