Senior Technical Business Analyst

Jackson Dawson • Dearborn, MI

3d

About The Position

Jackson Dawson is seeking a Senior Technical Business Analyst for its Information Technology, Web Solutions Delivery department. The role represents IT on client projects, approximately 90% of which are web-based. Working with Account Representatives, clients, and the Development team, the analyst gathers client goals and translates them into clear, complete technical requirements and specifications. The role owns documentation and sign-off of business rules and logic, keeps requirements current as projects change, and helps ensure that solutions are feasible, delivered on time, and aligned with the agreed specifications. The analyst also defines acceptance criteria, coordinates user acceptance testing, and checks completed work against project documentation. The position reports to the PMO Manager. It is full-time and exempt. On-site work is preferred, though remote work may be considered for the right candidate. Compensation is based on experience.

Requirements

• At least 6 years of business analysis experience on software or web-based projects.
• Proven experience gathering requirements directly from clients and translating them into technical specifications.
• Solid understanding of web application concepts and architecture sufficient to scope and validate work.
• Track record of clearly and completely documenting business rules and logic.
• Experience working with development teams and reviewing work against documented requirements.
• Excellent communication, listening, and client expectation-management skills.
• Ability to work independently and manage several projects at once.

Nice To Haves

• CBAP, CCBA, or PMP certification.
• Agile/Scrum experience, such as CSM or equivalent.
• Background in marketing, agency, or experiential services.
• Familiarity with web architecture, APIs, and integration patterns.
• Familiarity with AI-assisted tools for documentation and proof-of-concept development.
• Experience handling regulated data, such as PHI, and related compliance requirements.

Responsibilities

• Meet with clients to understand desired outcomes and confirm scope and timelines.
• Translate client goals into clear, complete technical requirements.
• Own documentation and sign-off of the business rules and logic behind each solution.
• Write clear, testable requirements and keep them up to date as projects change.
• Present requirements to the Development team and confirm the work can be completed within the agreed timeline.
• Review completed work against documentation, confirming it matches the specification and flagging gaps or deviations early.
• Define acceptance criteria and coordinate user acceptance testing (UAT).
• Work with Account Representatives to align client expectations and project delivery from start to finish.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed