Senior Technical Business Analyst

Mayo Clinic•Rochester, MN

6d•$108,201 - $162,406•Hybrid

About The Position

The Senior Technical Business Analyst serves as a strategic connector between learning, workforce capability, data, and technology initiatives across Advanced Digital Education (ADE). The role uses systems thinking, data analysis, and stakeholder engagement to identify opportunities, define business and technical requirements, and guide improvements to learning experiences, workflows, reporting, and digital capabilities. Working across technical and non-technical teams, the analyst translates organizational needs and evidence into actionable requirements that support workforce development, adoption, measurement, and continuous improvement. The analyst considers business and technical engineering/IT needs to support quality digital products and operational workflows that meet or exceed business objectives. The role conducts cost, benefit, and risk analysis for proposed products or services and recommends alternatives throughout the product life cycle. It collaborates with stakeholders and users to synthesize, articulate, and document business and system requirements; analyzes data; translates business requirements into technical and engineering specifications, acceptance criteria, user experience requirements, and system validation; and considers the complete technical and non-technical solution. Engineering/IT uses technical specifications for final design and product build, acquisition, or integration. Depending on the product, the analyst may help product and operations leaders coordinate deployment of deliverables. The role contributes to product documents, project charters and plans, work assignments, target dates, and other aspects of assigned work, and applies systems engineering methodologies throughout the product and project lifecycle. It researches, analyzes, and validates requirements; establishes clear scope boundaries for basic and routine products and technical requirements; plans and monitors estimates and schedules; and uses root cause analysis to assess problems and proactively propose solutions. The analyst also interprets vendor solution architecture to define scope and integration specifications for Mayo Clinic systems and operational workflows, helps define change management requirements for products not requiring formal implementation team resources, and brings demonstrated experience leading teams in a Product Owner capacity. This is a hybrid position. The employee must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Requirements

Bachelor's degree in business, communications, advertising, marketing, statistics, engineering, technology, or health care.
At least 5 years of experience in a relevant digital business analyst role.
Understand business strategy and business planning principles and apply them to assigned work with minimal guidance.
Understand design, build, and operations capabilities and requirements of current digital product technologies.
Seek to understand emerging technologies and translate their capabilities into technical specifications for design, build, and integration.
Understand and communicate overarching product strategy to provide context for technical requirements and specifications.
Document business, operational, and technical requirements for product, operations, and engineering/IT teams.
Understand and work within Agile product methodologies.
Document technical requirements and specifications using chosen business analyst requirements tools.
Apply systems and analytical thinking methodologies and discipline.
Build and maintain strong working relationships at multiple organizational levels.
Communicate effectively in writing and verbally, with active listening skills.
Facilitate small-group and team discussions.
Demonstrate professionalism and reflect Mayo Clinic values and beliefs.
Demonstrate strong planning and organizational skills.
Be proactive, navigate conflict, and help find resolutions.
Solve problems, maintain attention to detail, and manage multiple initiatives.
Obtain Scrum Product Owner certification within one year.
Be authorized to work and remain in the United States without current or future Mayo Clinic sponsorship. Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Responsibilities

Serve as a strategic connector across learning, workforce capability, data, and technology initiatives in Advanced Digital Education.
Identify opportunities and guide improvements to learning experiences, workflows, reporting, and digital capabilities.
Analyze costs, benefits, and risks of proposed products or services and recommend alternatives throughout the product life cycle.
Collaborate with stakeholders and users to synthesize, articulate, and document business and system requirements.
Analyze data and translate business requirements into technical specifications, acceptance criteria, user experience requirements, and system validation requirements.
Consider the complete technical and non-technical solution when developing requirements.
Help product and operations leaders coordinate deployment of deliverables, as applicable to the product.
Contribute to product documents, project charters and plans, work assignments, target dates, and other assigned work.
Apply systems engineering methodologies throughout the product and project lifecycle.
Research, analyze, and validate complete and accurate business and systems requirements.
Establish clear scope boundaries for basic and routine products and technical requirements.
Plan and monitor work scope estimates and schedules for the defined product scope.
Assess problems using root cause analysis and proactively bring forward solutions.
Interpret vendor solution architecture and translate it into scope and technical specifications for integration with Mayo Clinic systems and product operations workflows.
Help define product implementation change management requirements for products that do not require formal Implementation Team resourcing.
Lead teams in a Product Owner capacity.