Senior Technical Business Analyst

Mayo Clinic • Rochester, MN

4d • $108,201 - $162,406 • Hybrid

About The Position

The Senior Technical Business Analyst serves as a strategic connector between learning, workforce capability, data, and technology initiatives across Advanced Digital Education (ADE). The role uses systems thinking, data analysis, and stakeholder engagement to identify opportunities, define business and technical requirements, and guide improvements to learning experiences, workflows, reporting, and digital capabilities. The analyst works across technical and non-technical teams to translate organizational needs and evidence into actionable requirements that support workforce development, adoption, measurement, and continuous improvement.

The position considers business and technical engineering/IT needs to ensure digital products and operational workflows meet business objectives. It performs cost, benefit, and risk analysis and recommends alternatives throughout the product lifecycle. The analyst collaborates with stakeholders and users to document business and system requirements; analyzes data; translates business requirements into technical specifications, acceptance criteria, user experience requirements, and system validation; and considers the complete technical and non-technical solution. Specifications support Engineering/IT design, product build or acquisition, and integration. The role may assist product and operations leaders with coordinating deliverable deployments and contributes to product documents, project charters and plans, work assignments, target dates, and other assigned work.

The analyst applies systems engineering methods throughout product and project lifecycles; researches, analyzes, and validates requirements; defines scope boundaries for basic and routine products; and plans and monitors scope estimates and schedules. The role uses root cause analysis to assess problems and develop solutions, interprets vendor solution architecture and translates it into integration scope and technical requirements, and helps define implementation change-management requirements for products that do not require formal Implementation Team resources. Demonstrated experience leading teams in a Product Owner capacity is expected.

This is a hybrid position. The employee must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs.

Requirements

• Bachelor's degree in business, communications, advertising, marketing, statistics, engineering, technology, or health care.
• At least 5 years of relevant digital business analyst experience.
• Understand business strategy and business planning principles and apply them to assigned work with minimal guidance.
• Understand design, build, and operations capabilities and requirements of current digital product technologies.
• Actively seek to understand emerging technologies, their capabilities, and how to translate them into technical specifications for design, build, and integration.
• Understand and communicate overarching product strategy to provide context for technical requirements and specifications.
• Document business, operational, and technical requirements for product, operations, and engineering/IT teams.
• Understand and work within Agile product methodologies.
• Document technical requirements and specifications using chosen business analyst requirements tools.
• Apply systems and analytical thinking methodology and discipline.
• Build and maintain strong working relationships at multiple organizational levels.
• Demonstrate effective written and verbal communication and active listening skills.
• Facilitate small-group and team discussions.
• Act professionally and reflect Mayo Clinic values and beliefs.
• Demonstrate strong planning and organizational skills.
• Be proactive, navigate conflict, and help find resolutions.
• Solve problems, maintain attention to detail, and manage multiple initiatives.
• Obtain Scrum Product Owner certification within one year.
• Be authorized to work and remain in the United States without current or future Mayo Clinic sponsorship; Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Responsibilities

• Assess business and technical engineering/IT needs to support quality digital products and operational workflows aligned with business objectives.
• Perform cost, benefit, and risk analysis for proposed products or services and recommend alternatives throughout the product lifecycle.
• Collaborate with stakeholders and users to synthesize, articulate, and document business and system requirements.
• Analyze data and translate business requirements into technical specifications, acceptance criteria, user experience requirements, and system validation needs.
• Consider complete technical and non-technical solutions and provide specifications for Engineering/IT design, product build or acquisition, and integration.
• Assist product and operations leaders in coordinating deployment of deliverables, as applicable.
• Contribute to product documents, project charters and plans, work assignments, target dates, and other aspects of assigned work.
• Apply systems engineering methodologies and discipline throughout product and project lifecycles.
• Research, analyze, and validate complete and accurate business and systems requirements.
• Establish clear and accurate scope boundaries for basic and routine products and technical requirements.
• Plan and monitor work-scope estimates and schedules for defined product scope.
• Assess problems through root cause analysis and proactively propose solutions.
• Interpret vendor solution architecture and translate it into scope-of-work and technical specification requirements for integration with Mayo Clinic engineering/technology systems and product operations workflows.
• Help define product implementation change-management requirements for products that do not require formal Implementation Team resourcing.
• Lead teams in a Product Owner capacity.

Benefits

• Competitive compensation and comprehensive benefit plans.
• Medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior