Senior Technical Assistant - LVH Hecktown Oaks

HNL Lab Medicine•Easton, PA
•Onsite

About The Position

The Senior Technical Assistant processes and prepares specimens for transport and/or analysis and may perform simple quality control and waived or moderately complex testing under the direct supervision of a technologist. The role performs designated laboratory testing, enters results into the Laboratory Information System, follows standard operating procedures, and supports accurate and timely handling of routine, STAT, and emergency work. The position also supports quality control, instrument checks and troubleshooting, calibration, reagent and control preparation, specimen collection and preparation, supply inventory, staff orientation and training, competency review, continuing education, and continuous system improvement. Additional duties vary by department and may include molecular or microbiology data entry, forensic toxicology specimen and records handling, pathology and histology assistance, frozen section cutting, liaison work with operating-room and gross-room teams, and designated-area safety responsibilities.

Requirements

  • High school diploma or GED.
  • Two years in a clinical environment with data-processing and specimen-handling experience.
  • Graduate of a health/medical assistant or similar training program from an accredited institution where general laboratory technique is taught.
  • Must meet CLIA 88 personnel requirements for moderate-complexity testing.
  • Ability to read and comprehend simple instructions in English and write simple correspondence in English.
  • Ability to present information effectively in one-on-one and small-group situations to customers, clients, and employees.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; and draw and interpret bar graphs.
  • Ability to follow detailed but uncomplicated written or oral instructions, address problems involving a few concrete variables in standardized situations, and perform duties accurately with attention to detail.
  • Ability to use a Laboratory Information System and other software programs.

Nice To Haves

  • Associate degree, or an equivalent demonstration of education and experience.

Responsibilities

  • Process and prepare specimens for transport and/or analysis.
  • Perform designated CLIA-classified moderately complex laboratory testing and enter results into the Laboratory Information System under direct supervision of a technologist.
  • Recognize and correct instrument malfunctions within the scope of the operator’s manual and record troubleshooting activities.
  • Complete work accurately and report results according to Standard Operating Procedures (SOPs).
  • Prioritize and reorganize work in response to STAT and emergency requests.
  • Follow department SOPs for specimen handling and abnormal critical values, and communicate with customers accordingly.
  • Provide clinical orientation and/or training for new employees and students.
  • Perform basic quality control functions for moderate-complexity testing and instrument checks, and notify a technologist of discrepancies.
  • Calibrate pipettes and thermometers, record calibration data, and follow SOPs.
  • Prepare reagents and controls for specimen testing according to SOPs.
  • Prepare and/or collect blood, urine, feces, and other body-fluid specimens for analysis, including accurate labeling.
  • Inventory and maintain adequate supplies, restock shelves when appropriate, and notify a technologist of shortages.
  • Participate in Continuous System Improvement (CSI) and continuing education programs.
  • Assist with competency reviews of new and current Technical Assistants and promptly notify a supervisor or manager of issues.
  • For Molecular/Microbiology, log applicable information into the NEDSS system or send information to other states.
  • For Toxicology/ACL’s, handle forensic toxicology specimens, data, and reports according to forensic testing guidelines, and handle legal inquiries, search warrants, and subpoenas.
  • For Pathology/Histology/Cytology, assist with fine needle aspiration (FNA) and perform frozen section cutting.
  • Act as a Gross Room/Operating Room liaison to help resolve problems and provide educational in-service as needed.
  • Serve as the safety representative for a designated area.
  • Coordinate paperwork between LVHN and vendors for legal cases, hardware disposal, and products of conception.
  • Perform all applicable duties assigned to Technical Assistants.
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