Senior Technical Assistant - LVH Hecktown Oaks

HNL Lab Medicine•Easton, PA
•Onsite

About The Position

The Senior Technical Assistant processes and prepares specimens for transport and/or analysis. Under the direct supervision of a technologist, the role may perform technical duties involving basic quality control and waived or moderately complex testing. Work includes performing designated laboratory testing, entering results into the Laboratory Information System, troubleshooting instruments within the operator’s manual, and following Standard Operating Procedures (SOPs) for testing, reporting, specimen handling, and critical values. The position prioritizes work in response to STAT and emergency requests and may orient or train new employees and students. Additional duties vary by department and may include logging information into the NEDSS system; handling forensic toxicology specimens, data, reports, and legal inquiries; assisting with fine needle aspirations and frozen sections; liaising with the Gross Room and Operating Room; and serving as a safety representative. The role also supports quality control, supply management, competency reviews, continuous improvement, and continuing education. This is an onsite position at Lehigh Valley Hospital–Hecktown Oaks, 3780 Hecktown Road. The schedule is 10:00 p.m. to 6:30 a.m., Monday through Friday, with rotating weekends and holidays.

Requirements

  • High school diploma or GED.
  • Two years of experience in a clinical environment with data processing and specimen handling.
  • Graduate of an accredited health/medical assistant or similar training program where general laboratory technique is taught.
  • Meet CLIA 88 personnel requirements for moderately complex testing.
  • Read and comprehend simple instructions in English and write simple correspondence in English.
  • Effectively present information in one-on-one and small-group situations to customers, clients, and other employees.
  • Perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
  • Apply common-sense understanding to detailed but straightforward written or oral instructions and solve problems involving a few concrete variables in standardized situations.
  • Perform duties accurately and with attention to detail.
  • Use a Laboratory Information System and other software programs.

Nice To Haves

  • Associate degree, or equivalent demonstration of education and experience.

Responsibilities

  • Perform CLIA-classified moderately complex laboratory testing and enter results into the Laboratory Information System under a technologist’s direct supervision.
  • Recognize and correct instrument malfunctions within the operator’s manual and record troubleshooting activities.
  • Perform testing designated by the department and complete work and report results according to SOPs.
  • Prioritize or reorganize work to respond to STAT and emergency requests.
  • Follow department SOPs for specimen handling and abnormal or critical values, and communicate with customers accordingly.
  • Provide clinical orientation and/or training to new employees and students.
  • Perform basic quality control functions for moderate complexity testing, check instruments, and notify a technologist of discrepancies.
  • Calibrate pipettes and thermometers and record data according to SOPs.
  • Prepare reagents and controls for specimen testing according to SOPs.
  • Prepare and/or collect blood, urine, feces, or other body-fluid specimens for analysis, including accurate labeling.
  • Inventory and maintain adequate supplies, restock shelves when appropriate, and notify a technologist of shortages.
  • Participate in Continuous System Improvement and continuing education programs.
  • Assist with competency reviews of new and current Technical Assistants and promptly notify a supervisor or manager of issues.
  • For Molecular/Microbiology, log applicable information into the NEDSS system or send information to other states.
  • For Toxicology/ACLs, handle forensic toxicology specimens, data, and reports according to forensic testing guidelines; handle legal inquiries, search warrants, and subpoenas.
  • For Pathology/Histology/Cytology, assist with fine needle aspirations, cut frozen sections, and act as a Gross Room/Operating Room liaison to help resolve problems and provide educational in-services as needed.
  • Function as the safety representative for the designated area.
  • Coordinate paperwork between LVHN and vendors for legal cases, hardware disposal, and products of conception.
  • Perform all applicable duties assigned to a Technical Assistant.
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