Senior Technical Assistant

HNL Lab Medicine•Allentown, PA
•Onsite

About The Position

Processes and prepares specimens for transport and/or analysis. May perform simple quality control and waived or moderately complex testing under the direct supervision of a technologist. The role includes laboratory testing, result entry, specimen handling, troubleshooting, quality control, supply management, and support for department-specific activities. The position is onsite at HNL- Roble, 794 Roble Rd, in the Microbiology department. The typical schedule is Monday–Friday, 7:00 PM–3:30 AM, with occasional weekend or holiday coverage based on operational needs; the schedule may vary. The position requires a high school diploma or GED and two years of clinical-environment experience involving data processing and specimen handling. An associate degree is preferred, or an equivalent demonstration of education and experience. Applicants should have graduated from an accredited health/medical assistant or similar training program that teaches general laboratory technique, and must meet CLIA 88 personnel requirements for moderate complexity testing. No certifications are needed. The role also requires English reading, writing, and communication skills; basic arithmetic and reasoning abilities; accuracy and attention to detail; and the ability to use a Laboratory Information System and other software programs.

Requirements

  • High school diploma or GED.
  • Two years of experience in a clinical environment with data processing and specimen handling.
  • Graduate of an accredited health/medical assistant or similar training program where general laboratory technique is taught.
  • Must meet CLIA 88 personnel requirements for moderate complexity testing.
  • Ability to read and comprehend simple instructions in English, write simple correspondence in English, and communicate effectively in one-on-one and small-group situations.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rate, ratio, and percent; and draw and interpret bar graphs.
  • Ability to follow detailed but uncomplicated written or oral instructions and handle problems involving a few concrete variables in standardized situations.
  • Ability to perform duties accurately and with attention to detail.
  • Ability to use a Laboratory Information System and other software programs.

Nice To Haves

  • Associate degree, or an equivalent demonstration of education and experience.

Responsibilities

  • Perform CLIA-classified moderately complex laboratory testing and enter results into the Laboratory Information System under a technologist’s direct supervision.
  • Recognize and correct instrument malfunctions within the operator’s manual guidelines and record troubleshooting activities.
  • Perform testing designated by the department and complete work and report results according to Standard Operating Procedures (SOPs).
  • Prioritize or reorganize work to respond to STAT and emergency requests.
  • Follow department SOPs for specimen handling and abnormal critical values, and communicate with customers as appropriate.
  • Provide clinical orientation and/or training for new employees and students.
  • Perform basic quality control functions for moderate complexity testing and instrument checks, and notify a technologist of discrepancies.
  • Calibrate pipettes and thermometers accurately, recording data according to SOPs.
  • Prepare reagents and controls for specimen testing according to SOPs.
  • Prepare and/or collect blood, urine, feces, or other body-fluid specimens for analysis, including accurate labeling.
  • Inventory and maintain adequate supplies, restock shelves as appropriate, and notify a technologist of shortages.
  • Participate in Continuous System Improvement (CSI) and continuing education programs.
  • Assist in competency reviews of new and current Technical Assistants and promptly notify a supervisor or manager of issues.
  • For Molecular/Microbiology work, log applicable information into NEDSS or send information to other states.
  • For Toxicology/ACL work, handle forensic toxicology specimens, data, and reports according to forensic testing guidelines; handle legal inquiries, search warrants, and subpoenas.
  • For Pathology/Histology/Cytology work, assist with fine needle aspirations (FNA), perform frozen section cutting, and serve as a Gross Room/Operating Room liaison for problem resolution and educational in-services as needed.
  • Serve as the safety representative for the designated area.
  • Coordinate paperwork between LVHN and vendors for legal cases, hardware disposal, and products of conception.
  • Perform all applicable duties assigned to a Technical Assistant.
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