Senior Technical Assistant

HNL Lab Medicine•Allentown, PA
•Onsite

About The Position

The Senior Technical Assistant processes and prepares specimens for transport and analysis and may perform simple quality control and waived or moderately complex testing under the direct supervision of a technologist. The role performs designated laboratory testing, enters results into the Laboratory Information System, troubleshoots instruments within the operator’s manual, and follows standard operating procedures for testing, specimen handling, reporting, and critical values. The position also supports laboratory operations by preparing specimens, reagents, and controls; calibrating pipettes and thermometers; maintaining supplies; assisting with training and competency reviews; and participating in continuous system improvement and continuing education. Depending on the assigned area, duties may include NEDSS data entry, forensic toxicology case handling, fine needle aspiration assistance, frozen section cutting, liaison work, and safety or legal-case coordination. This is an onsite position at HNL-Roble, 794 Roble Rd. The typical schedule is Monday through Friday, 7:00 PM–3:30 AM, with occasional weekend or holiday coverage based on operational needs; the schedule may vary.

Requirements

  • High school diploma or GED.
  • Two years of experience in a clinical environment with data processing and specimen-handling experience.
  • Graduate of an accredited health/medical assistant or similar training program where general laboratory technique is taught.
  • Meet CLIA 88 personnel requirements for moderate-complexity testing.
  • Ability to read and comprehend simple instructions in English and write simple correspondence in English.
  • Ability to present information effectively in one-on-one and small-group situations.
  • Ability to perform basic arithmetic and calculate rates, ratios, and percentages, and interpret bar graphs.
  • Ability to follow detailed but straightforward written or oral instructions and address problems in standardized situations.
  • Accuracy and attention to detail.
  • Ability to use a Laboratory Information System and other software programs.

Nice To Haves

  • Associate degree, or an equivalent demonstration of education and experience.

Responsibilities

  • Perform CLIA-classified moderately complex laboratory testing under the direct supervision of a technologist and enter results into the Laboratory Information System.
  • Recognize and correct instrument malfunctions within the scope of the operator’s manual and document troubleshooting activities.
  • Perform testing specifically designated by the department.
  • Complete work accurately and report results according to Standard Operating Procedures.
  • Prioritize and reorganize work in response to STAT and emergency requests.
  • Follow department procedures for specimen handling and abnormal critical values, and communicate with customers accordingly.
  • Provide clinical orientation and training for new employees and students.
  • Perform basic quality control functions for moderate-complexity testing and instrument checks, and notify a technologist of discrepancies.
  • Calibrate pipettes and thermometers accurately, record data, and follow SOPs.
  • Prepare reagents and controls for specimen testing according to SOPs.
  • Prepare and/or collect blood, urine, feces, and other body-fluid specimens for analysis, including accurate labeling.
  • Inventory and maintain supplies, restock shelves when appropriate, and notify a technologist of shortages.
  • Participate in Continuous System Improvement and continuing education programs.
  • Assist with competency reviews of new and current Technical Assistants and promptly notify a supervisor or manager of issues.
  • For Molecular/Microbiology assignments, log applicable information into NEDSS or send information to other states.
  • For Toxicology/ACL assignments, handle forensic toxicology specimens, data, and reports according to forensic testing guidelines, and handle legal inquiries, search warrants, and subpoenas.
  • For Pathology/Histology/Cytology assignments, assist with fine needle aspirations, complete frozen section cutting, and serve as a Gross Room/Operating Room liaison for problem resolution and educational in-services as needed.
  • Serve as the safety representative for the designated area.
  • Coordinate paperwork between LVHN and vendors for legal cases, hardware disposal, and products of conception.
  • Perform all applicable duties assigned to a Technical Assistant.
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