Senior Technical Account Manager, Federal

Qualys • Virginia, VA

2d

About The Position

The Technical Account Manager (TAM) actively drives and manages the post-sales process with US Federal customers. The role requires explaining the company's technology and product positioning to technical personnel and leadership, identifying technical and business issues within assigned accounts, and ensuring customer satisfaction throughout all stages of the sales process. The TAM establishes and maintains technical relationships with technical and executive-level contacts. Candidates must be based in the central, mountain, or pacific time zones.

Requirements

• Strong knowledge of the technical security space, including security assessment, configuration auditing, network security, indicators of compromise, DAST, endpoint security, IaaS security, and other enterprise security solutions.
• Strong presentation skills and professional communication in response to emails, RFIs, and RFPs.
• Ability to interact comfortably with all levels of customer organizations, from C-level executives to front-line technical staff.
• Organized and analytical, with the ability to eliminate technical sales obstacles through creative and adaptive approaches.
• 5–7 years of relevant experience.
• Bachelor's degree or equivalent experience.
• Excellent written and oral communication skills.
• Ability to travel throughout the sales territory.

Nice To Haves

• Knowledge of Federal compliance issues such as FedRAMP, STIGs, and FIPs.
• Technical security experience in the Federal space, including experience with system integrators.

Responsibilities

• Provide product and technical support for assigned accounts.
• Identify and develop potential new business opportunities.
• Convey customer requirements to Product Management, Marketing, and Engineering teams.
• Provide functional and technical support to customers.
• Respond to customer questions about technical best practices and business-related issues.
• Deliver high-level and detailed technical sales presentations.
• Attend conferences, seminars, and similar events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior