Senior Tax Manager, Indirect Tax

Milliken and Company • Spartanburg, SC

1d • Onsite

About The Position

The Senior Tax Manager, Indirect Tax, will lead Milliken’s U.S. sales and use tax function through a transition to a new outsourced compliance provider, a review of sales and use tax processes, and the selection and launch of a new exemption certificate management system. This hands-on leadership role manages providers, addresses process gaps across SAP, Ariba, and Vertex, and partners with Customer Service, IT, Procurement, and Accounting to ensure tax is calculated correctly on sales and purchases.

The role is based at Milliken’s corporate headquarters in Spartanburg, South Carolina, and reports to the Director, Domestic Tax. Any travel is expected to be minimal.

Requirements

• At least 8 years of multistate sales and use tax experience.
• Bachelor’s degree in Accounting or Finance.
• Experience managing an outsourced compliance provider or leading a provider change.
• Hands-on experience with Vertex (O Series or similar) and SAP, including tax setup in each.
• Track record of mapping and fixing inefficient workflows across teams.
• Experience leading a tax technology implementation; exemption certificate management experience is ideal.
• End-to-end experience managing state sales and use tax audits.
• Interest in using AI and automation to improve tax processes, with a bias for action and efficiency.
• Self-directed and highly organized, with the ability to manage multiple priorities with urgency and drive.
• Excellent problem-solving and communication skills.

Nice To Haves

• Multistate sales and use tax experience at a manufacturer.
• CPA, CMI (Sales Tax), or a master’s degree in Taxation.
• Experience with Power BI or other data tools.

Responsibilities

• Lead the transition of monthly sales and use tax filing to a new outsourced compliance provider, then manage the provider’s service levels, return review and approval, data quality, and invoicing.
• Lead a review of sales and use tax processes with outside advisors; document current processes, identify gaps across SAP, Ariba, Vertex, and customer master data, and develop a multi-year improvement plan.
• Move use tax from an average effective-rate approach to transaction-level tax decisions using the Vertex system.
• Build the business case for, select, and implement a new exemption certificate management system; oversee certificate cleanup, migration, and renewals for approximately 25,000 customers.
• Own sales and use tax policies, controls, registrations, notices, audits, and use tax accruals, and strengthen audit readiness.
• Report key measures and risks to the VP, Global Tax.
• Coach indirect tax staff and train Customer Service, IT, and Procurement on how their work affects tax.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior