Indirect Tax Manager

DMA - DuCharme, McMillen & Associates, Inc.

3d • Remote

About The Position

The Tax Manager oversees outsourced tax department services (OTDS) engagements, manages client relationships, and improves efficiency through process optimization and technology. The role leads a team of analysts, ensures operational excellence, and works with clients to identify additional outsourcing opportunities. Responsibilities also include overseeing onboarding and transitions, maintaining compliance with company standards and audit requirements, and performing other duties as assigned.

The position requires a bachelor’s degree in Accounting, Finance, or a related field, at least eight years of experience in tax operations, outsourcing, or consulting, and supervisory experience. The schedule is regular, 40 hours per week, with 10–25% travel. The role is listed as remote.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 8 years of experience in tax operations, outsourcing, or consulting.
• Supervisory experience.
• Advanced knowledge of ERP systems such as SAP and Oracle, and tax technology tools.
• Effective client communication skills, including clear, professional, audience-appropriate written and verbal communication.
• Strong leadership, project management, and client relationship skills.
• Ability to identify and implement efficiency gains through technology and process improvements.

Responsibilities

• Manage partial and full outsourcing engagements and ensure timely, accurate service delivery.
• Lead process-improvement initiatives to streamline workflows and increase DMA’s effective rate.
• Collaborate with clients to identify additional outsourcing opportunities and expand DMA services.
• Prepare risk-aware, legally informed written communications for audiences including client stakeholders, customers, and executive leadership.
• Oversee onboarding activities and ensure smooth transitions of responsibilities.
• Mentor and coach analysts, allocate resources, and review deliverables.
• Use ERP systems and data tools to optimize processes and reporting.
• Maintain compliance with DMA standards and audit requirements.
• Perform other duties as assigned.

Benefits

• Eligibility for the employee stock ownership program begins on the first day of employment; the ESOP contribution is targeted at 6% of annual compensation.
• Company-paid parental leave.
• Generous time-off package.
• Multiple benefit plans, with eligibility beginning on the first day of employment.
• Work/life balance and employee wellness focus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager