Manager, Indirect Tax

PayPal•San Jose, CA
•$94,000 - $156,200•Hybrid

About The Position

The Indirect Tax Manager is a technical expert supporting PayPal’s U.S. indirect tax strategy and compliance across sales and use tax, personal property tax, and gross receipts taxes for PayPal and its U.S. affiliates. The role provides tax advisory, audit support, and technical analysis, while partnering with Tax, Finance, Legal, Product, and Accounts Payable teams. It also contributes to sustainable tax strategies and continuous improvement in tax operations. The position reports to the Director of Indirect Tax – Americas. The manager leads or supports tax audits, researches developments in indirect tax law, provides timely guidance to business stakeholders, supports tax provision accounting and policy development, and advises on tax software and systems. The role also supports cross-functional projects such as M&A structuring, new market entry, regulatory changes, and process improvements. The position is offered in a balanced hybrid work model: generally three days in the office and two days at either the office or home workspace. Travel is listed as 0 percent.

Requirements

  • Bachelor’s degree in Accounting, Finance, or a related field; the minimum qualifications also allow an equivalent combination of education and experience.
  • At least 7 years of indirect tax experience, with demonstrated expertise in sales and use tax. The job summary separately states 8+ years of relevant experience and a bachelor’s degree, or an equivalent combination of education and experience.
  • Experience leading others.
  • Advanced proficiency with indirect tax research tools such as Vertex, CCH IRD, RIA Checkpoint, or equivalent.
  • Strong analytical, organizational, and problem-solving skills.
  • Detail-oriented, with the ability to manage multiple projects and deadlines.
  • Excellent written and oral communication skills.
  • Proficiency in SAP, Microsoft Excel (including pivot tables, data analysis, and VLOOKUP), and Word.
  • Ability to work independently and as part of a cross-functional team.
  • Organized, proactive, and capable of managing ambiguity.

Nice To Haves

  • Experience in both Big 4 or national accounting firms and in-house corporate tax roles.
  • Sales and use tax and personal property tax audit experience and management.
  • Sales tax nexus analysis and multistate tax compliance experience.
  • Tax provision accounting experience under ASC 450.
  • Certified Public Accountant (CPA) certification or progress toward certification.
  • Canadian GST/HST compliance and audit experience.
  • VAT or international indirect tax experience.
  • LATAM indirect tax experience, including Mexico, Brazil, or other key markets.
  • E-commerce platform tax knowledge.
  • Experience supporting the financial technology or payments industry.

Responsibilities

  • Oversee tax matters across multiple jurisdictions.
  • Partner with tax leadership to evaluate tax impacts of business initiatives.
  • Drive process improvements, systems enhancements, and best practices.
  • Provide technical guidance and training to team members.
  • Support audits and interactions with tax authorities.
  • Lead or support sales and use tax, personal property tax, and gross receipts tax audits from initiation through resolution.
  • Prepare audit schedules, workpapers, and supporting documentation for auditor and government requests.
  • Manage audit timelines and stakeholder communication, escalating complex or high-risk matters to senior leadership.
  • Coordinate with external tax consultants and internal Accounting, Finance, and Legal teams to resolve audit findings.
  • Research and monitor changes in indirect tax law, regulations, and case law that may affect PayPal and its affiliates.
  • Provide tax guidance and technical analysis to Finance, Product, and Business stakeholders regarding new products, services, and business initiatives.
  • Respond to ad hoc indirect tax inquiries with written and verbal analysis.
  • Support tax provision accounting and policy development for indirect tax matters.
  • Advise on and support deployment of indirect tax software for new products, services, and technology initiatives.
  • Identify opportunities to optimize tax technology and systems.
  • Drive or assist with preparation and analysis of cross-functional tax projects, including M&A structuring, new market entry, regulatory changes, and process improvements.
  • Collaborate with Accounts Payable, Product, Legal, Accounting, and Finance teams to gather information, resolve technical questions, and ensure accurate reporting.
  • Serve as an escalation point and trusted advisor for indirect tax questions across the organization.

Benefits

  • Generous paid time off.
  • Healthcare coverage for employees and their families.
  • Resources to support financial security and mental health.
  • Potential annual performance bonus, equity, or other incentive compensation, as applicable.
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