Human Resources - Senior Talent Acquisition Partner

Metro Credit Union•Chelsea, MA

1d•Hybrid

About The Position

This role is built around helping Metro attract the right people, strengthen how leaders hire, and create a candidate experience that feels thoughtful, organized, and human. At Metro Credit Union, we’re looking for a Senior Talent Acquisition Partner who brings energy, judgment, creativity, and strong partnership to full-cycle recruiting across teams and locations.

Requirements

High school diploma or equivalent combination of education and work experience required; bachelor’s degree preferred.
Minimum of 5 years of full-cycle recruiting experience in a high-volume, relationship-focused environment, ideally supporting customer-facing, branch-based, multi-location, or geographically dispersed teams.
Strong sourcing, candidate communication, and hiring manager partnership skills.
Ability to use recruiting systems, reports, and data to manage work and share meaningful updates.
Comfort using technology, data, and AI-enabled tools to improve workflow, candidate communication, sourcing, and recruiting efficiency.
A practical, process-minded approach with a commitment to fair and consistent hiring practices.

Nice To Haves

Recruiting in high-volume, relationship-focused environments where quality matters most while still retaining a sense of urgency.
Supporting customer service, retail, branch-based, operations, call center, sales, hospitality, healthcare, or other people-centered teams.
Recruiting across multiple locations, branches, regions, or geographically dispersed teams.
Improving sourcing, interviews, candidate communication, or hiring manager practices in measurable ways.
Show how they improved recruiting outcomes, not simply managed requisitions.

Responsibilities

Lead full-cycle recruiting, including intake, sourcing, screening, interviews, offer support, and candidate communication.
Build proactive sourcing strategies for competitive, high-volume, and hard-to-fill roles.
Manage multiple searches while keeping candidates, hiring managers, and partners informed and moving forward.
Advise hiring managers on role needs, candidate evaluation, hiring decisions, and search progress.
Improve recruiting processes, tools, templates, and hiring manager practices, including thoughtful use of AI and automation, so hiring feels clear, consistent, efficient, and human.
Use recruiting data, market insights, and pipeline activity to identify risks and guide decisions.
Create a consistent candidate experience that helps people feel informed, respected, and excited about Metro.
Partner with HR, Marketing, Communications, and business leaders to strengthen Metro’s employer brand.
Support fair, compliant, and consistent hiring practices.