Senior Systems Programmer (Aviation)

City of Dallas

9d•$73,590 - $91,978

About The Position

The Senior Systems Programmer provides senior-level leadership in programming, documentation, implementation, monitoring, and enforcement of processes and procedures for software system programming and testing. The role ensures operating systems and subsystems meet availability, response-time, reliability, and user-department requirements. It administers software applications and systems for the City, manages enterprise systems infrastructure, coordinates upgrades and system changes, and serves as a lead programmer for lower-level programmers. The position also supports email systems and handheld devices, investigates new technologies, monitors computer-resource use, assists with technical procurement documents, and validates deliverables against functional and design requirements.

Requirements

Bachelor’s degree in Computer Science, MIS, Science, Math, or Business; listed equivalencies include a high school diploma or GED plus eight years of required experience, an associate degree plus six years, a bachelor’s degree or higher in a non-specified field plus six years, MCSE certification plus four years, or a master’s degree or higher in a specified field plus two years.
Four years of administration and programming experience in a Microsoft Windows environment, subject to the stated education and certification equivalencies.
Experience supporting Active Directory Services, DNS, DHCP, WINS, SUS, WSUS, and Citrix.
Experience with server operating-system installation, upgrades, and updates.
Knowledge of administering software and hardware systems, including devices and other equipment.
Knowledge of mainframe computer architecture and mainframe and computer hardware and software.
Knowledge of one or more operating systems and systems programming.
Knowledge of communications protocols and network administration.
Knowledge of change-management principles, methodologies, and tools.
Ability to analyze and diagnose systems problems.
Ability to communicate effectively verbally and in writing and to establish and maintain effective working relationships.
Must meet the stated criminal-history requirements: no felony or Class A misdemeanor convictions; no Class B misdemeanor convictions within the last ten years; no family-violence convictions; and not currently on deferred adjudication for a felony, Class A misdemeanor, or Class B misdemeanor charge.
Must be available to work varying shifts, including days, evenings, and nights, as well as weekends, holidays, and overtime.

Responsibilities

Administer City software applications and systems, providing senior-level expertise and leadership for support, development, troubleshooting, and implementation of software solutions; manage and oversee enterprise systems infrastructure.
Coordinate, facilitate, and perform upgrades and changes to operating systems and other systems-programming areas, including disk-space management and capacity planning; serve as a lead programmer for lower-level programmers.
Install or assist with installing software releases, upgrades, and fixes, and write system-level programs under the direction of senior programmers.
Develop complex changes to systems-level programs; design file-access and storage techniques, software and hardware interfaces, and network interfaces.
Maintain systems documentation and develop and document standards and policies for computer-resource users.
Research new technologies and recommend their applicability to City systems; assist with planning and implementing major upgrades or conversions.
Administer, manage, monitor, analyze, and troubleshoot email systems, including accounts, administration, client installation, upgrades and updates, email-record retrieval, and Public Folder administration.
Support handheld devices used within the City and its departments.
Create performance measures and reporting programs to monitor computer-resource usage.
Assist in preparing high-technology procurement bid and contract documents to ensure technical requirements are met.
Ensure deliverables meet functional and design specifications; create and deliver Traceability Matrix Test Summary Reports and develop process changes for continuous improvement.
Perform other work as needed or assigned.