System Analyst

Nexiva•Lansing, MI

3d•Hybrid

About The Position

An experienced System Analyst 6 providing technical support for COTS (Commercial Off-the-Shelf) and SaaS applications supporting the Management and Budget side of DTMB. The role combines systems administration, application support, cloud infrastructure, troubleshooting, technical analysis, and requirements gathering. The analyst works closely with vendors, customers, infrastructure teams, and other technical groups to implement application changes, resolve technical issues, improve system security, and support new initiatives. The position requires hands-on experience with Windows and Linux environments, Azure cloud infrastructure, application servers, networking, security, monitoring, and automation. The position is a 12-month contract located in Lansing, Michigan, with a hybrid work arrangement. Candidates must be local to Michigan. Interviews are in person only.

Requirements

5–7+ years of experience installing and configuring systems and applications in Windows and Linux environments.
5–7+ years of experience gathering and documenting requirements, researching options, analyzing problems, and recommending technical solutions.
Experience administering Windows Server, preferably Windows Server 2016 or later.
Experience with Red Hat Enterprise Linux (RHEL) 7 or later.
Experience supporting enterprise applications and servers.
Experience with monitoring, troubleshooting, networking, firewalls, and infrastructure architecture.
Experience identifying and remediating vulnerabilities.
Hands-on experience with several of the listed technologies: Windows Server 2016+, RHEL 7+/Linux, Microsoft Azure, AWS/GCP, IIS, Apache Tomcat, Microsoft SQL Server/SSMS, Dynatrace or similar monitoring/debugging tools, PowerShell, XML, Azure DevOps, Microsoft Visio, SAML, OAuth, OpenID/OpenID Connect, LAN/WAN networking, firewalls, infrastructure and application architecture, IoT environments, and security/vulnerability remediation.
3–5+ years of experience implementing and configuring applications within Azure cloud infrastructure and working with Azure services and cloud infrastructure.
3–5+ years of experience with containerization technologies such as Docker/Kubernetes and IaC technologies such as Terraform, ARM, or Bicep.
Must be local to Michigan.

Responsibilities

Install, configure, maintain, and troubleshoot systems and application components across Windows and Linux environments.
Provide technical support for COTS and SaaS applications.
Gather, analyze, and document business and technical requirements.
Research technical options and present recommendations for application and infrastructure solutions.
Support ongoing application enhancements and new technical initiatives.
Configure and implement applications within Microsoft Azure.
Troubleshoot application, server, network, and infrastructure issues.
Monitor system and application performance using Dynatrace or similar monitoring and debugging platforms.
Support IIS and Tomcat application environments.
Perform SQL Server administration and troubleshooting using Microsoft SQL Server Management Studio (SSMS).
Develop and maintain PowerShell scripts for administration and automation.
Work with Azure DevOps on application- and infrastructure-related activities.
Support authentication and single sign-on (SSO) solutions using SAML, OAuth, and OpenID.
Analyze and troubleshoot LAN/WAN, firewall, and other network-related issues.
Develop and maintain technical and architecture diagrams using tools such as Microsoft Visio.
Identify and remediate security vulnerabilities across applications and infrastructure.
Support cloud-based applications, containerized environments, and Infrastructure as Code (IaC).
Collaborate with vendors, customers, developers, infrastructure teams, and other technical stakeholders.
Ensure applications and infrastructure comply with applicable Federal, State, and industry security standards.
Document technical configurations, solutions, procedures, and architecture.