Senior Systems Analyst (Continuing Care IT Systems)

Government of Alberta•Edmonton, AB

24d•CA$83,258 - CA$114,317•Onsite

About The Position

The Ministry of Assisted Living and Social Services leads housing, assisted living and continuing care, seniors, income, employment and homelessness supports, disability services, and other social-based programs. The Licensing and Compliance Monitoring branch is responsible for monitoring and inspecting Continuing Care Homes, Supportive Living Accommodations and Home and Community Care for compliance to legislated standards under the Continuing Care Act. The branch is also responsible for licensing, complaints, incidents and reporting in the continuing care sector. This role serves as a technical expert, driving operational stability and continuous improvement for complex IT systems, ensuring data integrity and security.

Requirements

University graduation (4 years) in computer science or a related discipline plus two (2) years of related experience; or equivalent as described: A related two-year diploma in computer technology or a related discipline from a recognized postsecondary institution and four (4) years of related experience; or a related one-year certificate from a recognized post-secondary institution and five (5) years related experience.
A cover letter is required along with your application. Applications without a cover letter will not be considered.
In your cover letter, please outline your suitability for the role and highlight how your experience aligns with the position's requirements.
Expert Technical Leadership: Provide authoritative technical guidance, mentorship, and senior-level expertise on complex database systems and projects.
Proactive Problem-Solving: Anticipate and resolve complex technical issues, implementing proactive solutions to ensure system stability and performance.
Strong Analytical and Evaluation Skills: Critically assess existing systems and new technologies to identify opportunities for improvement and modernization.
Communicate and Collaborate Effectively: Consult confidently with various teams, translating complex technical information into clear, actionable advice.
Apply Strategic Thinking: Contribute to long-term planning, envisioning future system needs and aligning technical solutions with organizational goals.
Ensure Meticulous Compliance: Rigorously uphold design specifications, branch standards, and departmental policies in all database administration activities.
Systems Thinking: Understands how work contributes to the achievement of departmental goals. Anticipates changes in own area based on activities in other areas.
Build Collaborative Environments: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
Drive for Results: Sets goals and prioritizes work to accomplish them. Follows through on duties and tasks and reports on progress.
Develop Networks: Proactively builds networks, foster connections, and establishes trust in relationships with diverse stakeholders.
Agility: Must be able to anticipate, assess, and readily adapt to changing priorities, maintain resilience, and work effectively in changing environments.

Nice To Haves

Information Technology (IT) experience with complex computer systems including system architecture, technological system requirements and support.
Proficiency in advanced data analysis and visualization tools (Power Query, advanced Excel, Power BI, Tableau) alongside a solid foundation in basic statistical analysis
Previous experience with new software configuration and implementation for a large organization.
Previous experience in continuing care or health sectors.
Previous experience with compliance inspections and monitoring, licensing, complaints, incidents and reporting.

Responsibilities

Lead IT Initiatives: Play a major role in the development, maintenance, and enhancement of complex application systems.
Analyze & Visualize Data: Perform advanced data analysis and create insightful visualizations using tools such as advanced Excel, Power BI, and Tableau.
Drive Risk Assessment: Manage an extensive risk assessment project, integrating multiple data sources to generate risk scores used for visit prioritization and response.
Perform comprehensive senior-level database administration, guaranteeing secure, reliable, and efficient data access across the organization.
Provide robust support for online systems and associated services to maintain operational stability.
Meticulously review database systems to ensure full compliance with design specifications, branch standards, and departmental policies.
Act as a senior technical lead on major system enhancement projects, offering crucial expert guidance throughout the entire project lifecycle.
Proactively consult with maintenance and development teams to promote optimal use of existing database environments and software.
Ensure peak performance of branch application systems through planned monitoring, performance tuning, and proactive issue resolution.
Transform complex datasets into actionable insights using Power Query, advanced Excel, basic statistical analysis, Power BI, and Tableau.
Oversee Database Administration: Perform comprehensive senior-level database administration tasks, ensuring secure, reliable, and efficient data access across the organization.
Ensure System Compliance and Optimization: Review database systems for full compliance with design specifications, branch standards, and departmental policies, and optimize existing database environments.
Evaluate New Technologies: Evaluate new database products, tools, and technologies to identify opportunities for cost-effective service improvements and modernization.
Lead Technical Projects: Act as a senior technical lead on major system enhancement projects, providing expert guidance throughout the project lifecycle.
Provide Multi-Functional System Support: Serve as a senior technical resource, addressing ongoing operational requirements and ensuring the operational stability of online systems.
Drive Performance Tuning: Ensure peak performance of branch application systems through planned monitoring, performance tuning, and proactive issue resolution.
Collaborate and Consult: Consult with maintenance and development teams to promote optimal use of database environments and contribute to their ongoing success.
Contribute to Strategic Planning: Assist with major project initiatives and contribute to long-term strategic planning for database and system improvements.