Senior IT Systems Analyst

Fidelity Investments • Westlake, TX

1d

About The Position

The Fidelity Fund and Investment Operations (FFIO) technology team is seeking a Senior IT Systems Analyst with advanced product analyst experience to join the FFIO Alternative Investment team and help build its Alternative Investments platform. The role combines leadership and planning with analytical problem-solving and product delivery at the intersection of business operations, data, and product innovation. The analyst will partner closely with business and development teams to craft and implement solutions using client- and server-side technologies.

Requirements

• Bachelor's degree.
• At least 5 years of experience as a product analyst, business analyst, or in a similar role in a digital or operational transformation environment focused on customer- or associate-facing solutions.
• Strong understanding of operational workflows and processes, preferably in financial services or another regulated industry.
• Ability to translate technical requirements and operational processes into intuitive, actionable product requirements.
• Experience informing product strategy and delivery, including opportunity identification, solution design, and working with technology teams.
• Proficiency with JIRA, JIRA Align, Confluence, Miro, or other analytics and product-planning tools.
• Proficiency with agile development methodologies and experience working with cross-functional product teams, engineering teams, and business stakeholders.
• Strong communication, stakeholder management, and storytelling skills, including conveying information in technology terms verbally and in writing and using data and visualizations.
• Problem-solving ability, including identifying issues, exploring solutions, and determining next steps.
• Presentation skills and ability to have challenging conversations with business stakeholders and influence decisions using data and analysis.
• Experience with Structured Query Language (SQL) and programming.
• Strong understanding of complex relational database schemas and SQL management tools.
• Experience working with REST, SOAP, JSON, and APIs.

Nice To Haves

• Experience in financial services or another regulated industry.

Responsibilities

• Help build the Alternative Investments platform.
• Translate technical requirements and operational processes into clear, actionable product requirements.
• Inform product strategy and delivery, including identifying opportunities and designing solutions.
• Partner with technology teams to deliver solutions.
• Collaborate with business stakeholders, product teams, and engineering teams.
• Use data and visualizations to communicate analysis and influence stakeholder decisions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior