Senior Systems Analyst
About The Position
Payments Canada is seeking a Senior Systems Analyst to join the High Value Payment Systems Operations team. This role is responsible for bridging business and system management services, providing expertise, recommendations, and support in the planning, development, implementation, integration, forecasting, and maintenance of High Value payment systems. The Senior Systems Analyst will lead the consolidation of business requirements and collaborate with internal and external stakeholders, including technology teams, vendors, and partners, on complex implementations and quality assurance activities. A strong understanding of technology is essential, as is the ability to work closely with vendors to ensure test requirements are met. This role involves defining and documenting processes and procedures related to business requirements and quality assurance within the System Development Life Cycle, and addressing member requests for the use of Payments Canada's testing environments.
Requirements
- University degree or college diploma in computer science or related studies.
- Minimum of five (5) years’ experience within a similar role.
- Sound experience in DevOps and agile environments.
- Experience in developing and fostering relationships, both internally and externally.
- Experience in managing external IT vendors.
- Experience in applying system management best practices.
- Sound experience in producing concise and detailed documentation.
- Experience in performing business analysis, collecting requirements, and developing solutions.
- Strong knowledge of technologies such as Confluence, Jira, MQ Series, SWIFT network for financial transitions, Redhat, RSA Security Appliances, Active Directory, and Oracle DBs.
- Strong knowledge of the Software Development Life Cycle.
- Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada.
Nice To Haves
- ITIL Certification is considered an asset.
Responsibilities
- Lead the execution of business analysis functions of High Value Payment Systems, analyze the business needs of members and stakeholders, and propose solutions to identified problems and identifying opportunities for value added services.
- Develop an understanding of Payments Canada’s by-laws, rules and standards to ensure operational excellence.
- Gather detailed requirements from users, members, and stakeholders, including interpretation of data to actionable recommendations.
- Obtain data from multiple sources, analyze information to develop reliable fact-based reports in support of various operational initiatives and ongoing activities.
- Lead small teams to support the coordination and execution of operational projects and annual initiatives.
- Maintain a sound understanding of the payment system technologies utilized for the High Value Payment Systems.
- Provide system expertise for both business and technical resources.
- Support both business operations and system solutions in the support and monitoring of the High Value Payment Systems.
- Administer and configure the High Value Payment Systems.
- Provide on-call support as needed to support operations and ensure timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.
- Provide technical expertise in the investigation of High Value Payment Systems events.
- Work closely with vendors and encourage partnerships in the support and maintenance of critical infrastructure.
- Coordinate and facilitate Quality Assurance activities (i.e. Member engagement, vendor testing, internal testing).
- Contribute to the vendor managed Release Management process.
Benefits
- Flexible, hybrid (remote/office) environment.
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
- Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
- 26 weeks of paid maternity and parental leave top-up (if eligible)
- Rewards and recognition program.
- Access to office gym facilities.
- Internal and external professional development opportunities.
- Fun team and organizational events.
- Monthly all staff forums led by our Executive Leadership Team.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
