Senior Systems Analyst

Equinix • Toronto, ON

7d • CA$88,000 - CA$132,000

About The Position

This position is part of a team dedicated to improving the operational effectiveness of our internal customers (Global Operations) through automation. You would be partnering with stakeholders (both up- and downstream) to capture requirements from the business, contribute to solution design within established standards and architectural direction, and develop solutions, requiring contributions from team members when needed, deliver finalized products, and advise customers on change adaptation. You would balance communication and project management skills, as well as strong technical development and solution delivery capabilities. Ideal candidates will prioritize collaboration, continuous learning, and customer experience, and thrive in an environment where technologies and platforms evolve rapidly.

Requirements

• Typically, 3+ years of experience developing business applications, automation solutions, or other technical solutions
• Bachelor's degree in Information Systems, Business, Computer Science, or equivalent practical experience
• Experience gathering requirements and translating business needs into technology-enabled solutions
• Strong communication, coordination, and organizational skills, with the ability to work effectively with technical and business stakeholders
• Demonstrated ability to learn new technologies quickly and apply existing development knowledge effectively across new tools, platforms, and solution delivery approaches
• Ability to manage multiple priorities, solve problems effectively, and maintain strong customer focus in a fast-paced environment

Nice To Haves

• Ability to quickly translate existing software development experience into low-code platforms
• Experience with reporting tools
• Exposure to AI-enabled capabilities or automation technologies
• Experience working within structured development practices, including ALM, testing, deployment, and governance

Responsibilities

• Lead the development of complex business cases, including financial modeling (ROI, cost-benefit analysis) and strategic alignment
• Design and facilitate cross-functional plans and roadmaps that align with business priorities
• Gather, synthesize, and translate business requirements into actionable delivery plan
• Manage and own projects all throughout their life cycle, owning technical delivery end-to-end within established standards and architectural direction, handling impeccable customer service, and maintaining a strong relationship with stakeholders
• Own the successful delivery of multiple interrelated projects aligned to a broader business strategy
• Ensure initiatives are delivered on time, within scope, and achieve targeted outcomes
• Drive continuous improvement across program delivery processes and standards
• Build trusted relationships with senior stakeholders, including leadership and governance bodies
• Act as a key advisor by understanding business needs and influencing decision-making
• Navigate complex stakeholder landscapes and manage challenging situations effectively
• Deliver clear, tailored communications to diverse audiences, from technical teams to executive leadership
• Champion best practices and contribute to the evolution of project/program management standards
• Serve as a subject matter expert and go-to resource across programs
• Proactively identify and manage risks at both project and strategic levels
• Apply analytical and creative problem-solving to resolve complex issues and escalations
• Drive mitigation plans and ensure alignment across stakeholders
• Oversee resource planning, budgeting, and allocation across programs
• Resolve resource constraints and vendor-related challenges with confidence and autonomy
• Ensure efficient use of resources to maximize value delivery

Benefits

• Employee Assistance Program
• Health insurance
• Life insurance
• Disability insurance
• Voluntary plans
• Retirement plan
• Paid Time Off (PTO)
• Paid Holidays
• Healthcare coverage
• Optional benefit plans
• Defined Contribution Pension Plan (DCPP)
• Group Retirement Savings Plan (RRSP)
• Tax-Free Savings Plan (TSFA)
• Vacation
• Personal time
• Employee capital plan or pension (PPK)
• Private Medical Insurance (PMI)
• Life and Accident Insurance
• Annual Leaves
• Flex Wallet (flexible spending account)
• Multi-sport Card
• Lunch Pass Card
• Discount Portal
• Statutory allowances and reimbursements (remote working, corrective glasses reimbursement)
• Paid and unpaid leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Senior