Senior Systems Analyst, Order Management

Texas L P•Arlington, TX

1d•Hybrid

About The Position

Senior Systems Analyst, Order Management & CRM at Helen of Troy Nevada Corporation in Arlington, TN Analyze, design, and implement solutions that enhance business operations, particularly in Order Management and Supply Chain domains. Duties: Business Analysis and Process Mapping: Work closely with business stakeholders to understand and translate process inefficiencies into Oracle ERP solutions. Conduct end-to-end process mapping, identifying gaps and automation opportunities to improve efficiency. Develop functional specifications, business requirements documents (BRD), and process flow diagrams. Perform gap analysis between business requirements and Oracle ERP capabilities. ERP Implementation & Solution Development Design and implement Oracle ERP solutions for Order Management, Advanced Pricing, and Supply Chain modules. Work with cross-functional teams to integrate Oracle ERP with third-party applications. Lead configuration, customization, and enhancements to Oracle ERP applications. Collaborate with technical teams for SQL/PL-SQL scripting, APIs, and Web Services integrations. Support & Continuous Improvement Provide technical support and troubleshooting for Oracle ERP systems. Optimize system performance and resolve complex business problems. Ensure data integrity, compliance, and alignment with best practices. Develop and maintain comprehensive system documentation.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Business Systems, or related field and 5 years of experience in Oracle E-Business suite in Supply Chain modules (OM, WMS, Procurement, Inventory) in an implementation or support role
Experience with Oracle ERP tools: EBS R12, Oracle Fusion, SQL, PL/SQL, APIs, Web Services.
3 years with Order-to-Cash (O2C) or Supply Chain Management (SCM) solutions
2 years in EDI (Electronic Data Interchange).

Responsibilities

Work closely with business stakeholders to understand and translate process inefficiencies into Oracle ERP solutions.
Conduct end-to-end process mapping, identifying gaps and automation opportunities to improve efficiency.
Develop functional specifications, business requirements documents (BRD), and process flow diagrams.
Perform gap analysis between business requirements and Oracle ERP capabilities.
Design and implement Oracle ERP solutions for Order Management, Advanced Pricing, and Supply Chain modules.
Work with cross-functional teams to integrate Oracle ERP with third-party applications.
Lead configuration, customization, and enhancements to Oracle ERP applications.
Collaborate with technical teams for SQL/PL-SQL scripting, APIs, and Web Services integrations.
Provide technical support and troubleshooting for Oracle ERP systems.
Optimize system performance and resolve complex business problems.
Ensure data integrity, compliance, and alignment with best practices.
Develop and maintain comprehensive system documentation.