Senior IT Analyst - Order Management

Honeywell • Atlanta, GA

6d

About The Position

As a Sr IT Analyst, you are part of a cross-functional deployment & run team with the responsibility to deploy the designed “Global Template” which will enable Building Automation (BA) to move from current business processes and operating systems to common business processes, enabled by SAP. The role also includes supporting SAP live sites through troubleshooting, training, and SAP system enhancements. The scope of the Sr IT Analyst for the Order Management function includes: Customer Master Data, Ecommerce, Pricing & Discounting, Quotation, Product Configuration, Order Acceptance, Manually, through EDI or the Web, Titan, Order Management & Expediting, Billing, Returns & Warranty, Customer Relationship Management (CRM), Products and Projects and Services Booking, On-Time to First Promise Improvement. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Requirements

• Experience in Order Management functions within SAP.
• Proficiency in Customer Master Data management.
• Experience with Ecommerce platforms.
• Knowledge of Pricing & Discounting.
• Experience with Quotation processes.
• Familiarity with Product Configuration.
• Experience with Order Acceptance (Manual, EDI, Web, Titan).
• Skills in Order Management & Expediting.
• Experience with Billing processes.
• Knowledge of Returns & Warranty procedures.
• Experience with Customer Relationship Management (CRM).
• Experience with Products and Projects and Services Booking.
• Understanding of On-Time to First Promise metrics and improvement strategies.

Responsibilities

• Deploy the designed “Global Template” to enable Building Automation (BA) to move from current business processes and operating systems to common business processes, enabled by SAP.
• Support SAP live sites through troubleshooting, training, and SAP system enhancements.
• Manage Customer Master Data.
• Oversee Ecommerce operations.
• Handle Pricing & Discounting.
• Manage Quotations.
• Support Product Configuration.
• Process Order Acceptance (Manually, through EDI or the Web, Titan).
• Manage and Expedite Orders.
• Handle Billing processes.
• Manage Returns & Warranty.
• Support Customer Relationship Management (CRM).
• Manage Products and Projects and Services Booking.
• Improve On-Time to First Promise.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed