SR Sysadmin (Remote Latam)
About The Position
We are looking for a Senior Systems Administrator to join the infrastructure operations team of a leading Canadian fintech company. This role combines hands-on Windows Server and Linux administration with technical coordination, production support, and incident troubleshooting. The ideal candidate has a strong operational background, can investigate complex infrastructure issues, coordinate maintenance activities, and support a small team of Systems Administrators. The immediate focus is on maintaining existing infrastructure, supporting daily operations, and ensuring reliable incident response rather than designing new architectures or leading large-scale modernization projects. This is a fully remote, full-time position for candidates based in LATAM, with working hours aligned with Eastern Time.
Requirements
- Strong hands-on experience administering and troubleshooting Windows Server and Linux environments.
- Experience supporting Red Hat Enterprise Linux (RHEL) environments, ideally versions 7, 8, or 9.
- Experience with server patching, infrastructure monitoring, and production support.
- Familiarity with SCCM, Red Hat Satellite/Capsule, and Ansible playbook execution.
- Understanding of SQL Server Always On operational support or database failover coordination.
- Experience troubleshooting VDI environments or integrations, such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Working knowledge of Active Directory, server access, authentication, and permissions.
- Strong L2/L3 troubleshooting, incident management, and escalation skills.
- Experience coordinating technical activities, maintenance windows, or incident response calls.
- Ability to follow established procedures, communicate clearly, and collaborate with different technical teams.
- Advanced English communication skills.
Responsibilities
- Administer, monitor, maintain, and troubleshoot Windows Server and Linux environments.
- Provide reactive infrastructure support and L2/L3-level troubleshooting, including production incident resolution.
- Support and troubleshoot VDI integrations, including connectivity, authentication, and access-related issues.
- Coordinate server patching and scheduled maintenance activities.
- Support Windows patching activities using SCCM and Linux patching using Red Hat Satellite/Capsule.
- Execute existing Ansible playbooks as part of routine infrastructure operations.
- Support SQL Server Always On operational activities and coordinate failovers with database specialists when required.
- Investigate Linux issues involving CPU, memory, disk usage, SSH, sudo permissions, and Active Directory authentication.
- Coordinate incident response calls, technical escalations, and planned infrastructure changes.
- Help organize on-call rotations and ensure effective collaboration between Systems Administrators and internal technical teams.
- Review recurring incidents and monitoring alerts, helping identify false positives and opportunities to improve operational processes.
- Support routine server builds, backups, snapshots, and other scheduled infrastructure activities.
Benefits
- Work from anywhere with flexibility and freedom.
- Earn in USD with compensation that matches your expertise.
- Dedicated paid time off.
- Fully covered international certifications.
- Access to coworking spaces worldwide.
- English development opportunities.
- Activities for the international team.
- Personalized gifts and a welcome kit.
- Referral program.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
